Mimecast Logo

Mimecast

Account Manager, SMB

Posted Yesterday
Be an Early Applicant
In-Office
Lexington, MA, USA
112K-168K Annually
Mid level
In-Office
Lexington, MA, USA
112K-168K Annually
Mid level
Manage and grow existing SMB customer accounts through upsells and new technology adoption. Execute account plans with partners, maintain CRM and KPI reporting, follow sales methodology, and meet monthly/quarterly/annual revenue targets.
The summary above was generated by AI

At Mimecast, we're redefining cybersecurity and leading the charge in human risk management. We protect businesses from evolving threats, and you'll be at the forefront. Every customer you bring on board builds something bigger - for them, for us, for our communities, and for your career. Simply put - when we grow, you grow.

We set you up to win. Top-tier enablement, smart coaching, and real insights mean you'll smash quotas, not just hit them. You get the tools and knowledge to sell with confidence, turning complex sales cycles into closed deals.

Your career path? It's yours to shape. Compelling commission, clear progression, and chances to lead, specialize, or pivot - you decide what's next. Here, success isn't just about the deals you close. It's about your progress, your influence, your impact.

Ready to push boundaries and accelerate your career? Let's make it happen.

Join our dynamic SMB Customer Development Sales Team where determination and innovation thrive. We're seeking sales professionals who excel at exceeding targets, forging lasting relationships, and driving revenue growth in the ever-evolving cybersecurity landscape.

What you’ll do:

  • Achieve upsell revenue targets on a monthly, quarterly, and annual basis.
  • Collaborate with the Partner/Channel Development team to devise and execute account plans.
  • Implement sales activity plans to meet revenue quotas, prioritizing relationship-building with existing clients.
  • Drive sales of new technologies within the current customer base, identifying and capitalizing on revenue opportunities.
  • Manage KPI reporting and CRM upkeep for efficient business administration.
  • Adhere to sales methodology and processes, ensuring end-to-end execution.

What you’ll bring:

  • IT sales experience, with a focus on Email, Messaging, Security, or Storage preferred but not mandatory.
  • Demonstrated success in achieving new business sales targets.
  • Experience in both direct and indirect sales roles is advantageous.
  • Understanding of corporate IT teams and their procurement processes.
  • Strong business acumen and commercial awareness.

The US OTE range for this position is $112,000-$168,000 + benefits. This reflects the minimum and maximum target for new hire on-target earnings for this position. This position may also be eligible for other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.

Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing [email protected].

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Mimecast Lexington, Massachusetts, USA Office

191 Spring St, Lexington, MA, United States, 02421

Similar Jobs

15 Days Ago
Hybrid
Boston, MA, USA
87K-108K Annually
Mid level
87K-108K Annually
Mid level
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
Manage a portfolio of SMB customers in North America to drive retention, upsell and product adoption. Build relationships with key stakeholders, analyze usage data, deliver business reviews, coordinate internal teams for smooth roll-outs, and prioritize account growth and issue resolution to meet quarterly targets.
2 Hours Ago
In-Office or Remote
United States
Mid level
Mid level
Hardware • Other • Software • Appliances • Industrial • Manufacturing
Manage and grow a portfolio of SMB customers across North America, driving renewals, identifying upsell opportunities, ensuring customer satisfaction, and collaborating with internal teams (Customer Success, Support, Marketing, Product) while maintaining accurate CRM records and meeting revenue targets.
Top Skills: CRMSaaSSalesforce
17 Days Ago
In-Office
Waltham, MA, USA
73K-120K Annually
Junior
73K-120K Annually
Junior
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
Manage a portfolio of ~150–175 SMB accounts to retain and grow revenue through upsells, referrals, and product demos. Build pipelines and forecasts in Salesforce, collaborate with teammates to close deals by phone, target key contacts, and deliver well-researched, professional client meetings focused on ROI.
Top Skills: Crm SystemsSalesforceZoominfo

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account