Jobs at Mimecast

Owns North American revenue accounting operations for a SaaS business, including revenue flux analysis, deferred revenue reconciliations, journal entries, deal reviews, and month-end close. Partners with Sales, Renewals, Collections, and other teams on complex transactions and accounting questions. Supports audits, SOX controls, and process improvements while applying AI tools to revenue workflows and mentoring teammates on responsible AI use.

Own and grow a portfolio of enterprise accounts with 5,000+ employees through upsell, cross-sell, retention, and long-term account management. Build strategic account plans, manage sales pipelines and forecasts, maintain executive relationships, identify expansion opportunities, and collaborate with customer success, support, sales engineering, and channel teams. The role requires cybersecurity and IT knowledge, enterprise SaaS account experience, CRM proficiency, and familiarity with sales methodologies such as MEDDIC or Challenger.

Leads hands-on design execution for B2B enterprise go-to-market campaigns across digital advertising, social, email, landing pages, events, and sales enablement. Sets visual standards, directs internal designers, agencies, and vendors, and partners with marketing and sales teams. Uses AI generation tools to accelerate creative workflows while maintaining brand consistency and quality. Manages concurrent campaigns, budgets, timelines, feedback, and stakeholder presentations.

Owns Mimecast’s FedRAMP Moderate authorization program, including technical control design, SSPs, POA&Ms, evidence collection, assessor and regulator engagement, and audit readiness. Manages control mappings across FedRAMP, ISO 27001, SOC 2, and NIST frameworks. Builds and matures third-party risk management, tracks remediation, monitors emerging assurance requirements, and coordinates Engineering, Security, Legal, Product, auditors, regulators, and clients.

Leads Mimecast’s editorial thought leadership, campaign content, social media, and multimedia programs. Develops content strategy across owned, earned, paid, and social channels; translates cybersecurity and AI topics for technical and business audiences; oversees creators, agencies, vendors, budgets, and AI-human workflows; and measures engagement, demand, pipeline contribution, SEO, and AI answer-engine visibility.

Own and grow a portfolio of upper mid-market customers through upsell and cross-sell revenue. Manage account plans, customer relationships, sales pipelines, forecasts, and quotas while identifying expansion opportunities. Collaborate with channel development, Customer Success, Support, and other teams. Use Salesforce to maintain accurate account and opportunity data and apply the company’s sales methodology when engaging technical buyers and stakeholders.

Leads a team of Channel Account Managers, owning partner performance, quota attainment, pipeline, revenue growth, and retention. Responsibilities include hiring and coaching, partner recruitment and activation, territory and channel planning, executive relationship management, incentive plan administration, cross-functional go-to-market collaboration, and performance reporting. The role requires managing multi-region channel partnerships and traveling more than 40% to support teams and partners.

Partners with sales leaders to run forecast cadences, analyze pipeline and quota performance, maintain territories, build dashboards, improve data quality, coordinate process rollouts, and resolve compensation or operational issues. The role connects Sales, RevOps, Finance, Marketing, and Enablement while translating strategy into field execution and providing actionable recommendations to senior leaders.

Manage a portfolio of mid-market customers, driving Mimecast platform adoption, technical health, measurable value, retention, and expansion. Partner with account and renewals teams to identify risks, lead recovery plans, communicate value to technical and executive stakeholders, coordinate escalations, and support executive sponsor engagements. Translate email security and human risk data into business outcomes while using customer health signals and AI-guided insights to prioritize activities.

The Machine Learning Engineer II will design, develop, and maintain machine learning models, lead ML initiatives, collaborate across teams, and mentor junior members while working on Insider Risk Management solutions.

Leads Mimecast’s global HR technology, transformation, AI, and people analytics strategy. Owns the integration and architecture roadmap across Workday, Visier, and future platforms; drives automation, responsible AI governance, data quality, privacy, and analytics standards. Advises the CHRO and HR Leadership Team on investments and priorities, manages transformation milestones, and leads a small technical team while partnering with IT, Legal, Security, Finance, and business leaders.

Own GTM financial planning, forecasting, budgeting, commission analysis, sales compensation modeling, territory planning, and leadership reporting. Partner with Revenue Operations, Sales, Customer Success, Accounting, and FP&A to analyze SaaS metrics, pipeline health, bookings, headcount, productivity, and retention. Maintain financial models and dashboards, validate data integrity, support month-end variance analysis, and translate performance data into actionable business insights.

Own end-to-end go-to-market programs for feature and product launches, coordinating Engineering, Product, Marketing, Sales Enablement, RevOps, Support, IT, and Legal. Build launch plans, track technical deliverables, identify risks, lead readiness reviews, maintain executive visibility, and improve launch processes using AI tools.

Identify and engage SMB prospects, build sales pipelines, conduct product demonstrations, develop customer relationships, close new business, meet revenue quotas, manage Salesforce data, and collaborate with marketing, sales engineering, and customer success teams. The role requires familiarity with technology or SaaS sales, cybersecurity or cloud solutions, and email management products.

Own and scale paid media acquisition, demand generation, cross-sell, and brand campaigns across digital channels. Manage multimillion-dollar budgets, agency partners, audience targeting, testing, reporting, and marketing technology integrations. Translate performance data into strategic recommendations for senior stakeholders while partnering with content, design, sales, and demand generation teams. Lead AI automation initiatives and optimize campaigns across Google, LinkedIn, Meta, Reddit, display, retargeting, and account-based advertising platforms.

Own monthly and quarterly close activities, including journal entries, reconciliations, reporting, variance analysis, and audit schedules. Maintain accurate accounting records, support internal controls, and apply US GAAP. Collaborate with FP&A, Treasury, Tax, HR, Payroll, and Sales Operations on financial issues and process improvements. Help standardize global accounting procedures, guide junior team members, and improve financial process automation.

Leads global revenue accounting, technical ASC 606 assessments, revenue close, controls, audits, and policy governance for a SaaS business. Partners cross-functionally on complex contracts, pricing, systems, and order-to-cash processes. Owns NetSuite ARM and Salesforce revenue workflows, drives AI and automation transformation, improves reporting and data quality, supports M&A integration, and leads a small accounting team.

Manage SMB customer accounts by achieving upsell revenue targets, executing account and sales activity plans, promoting new technologies, building customer relationships, collaborating with partner teams, maintaining CRM and KPI reporting, and following sales processes. The role requires IT sales knowledge, quota achievement, understanding of corporate IT procurement, and strong commercial awareness.

Manage named mid-market accounts by driving Mimecast platform adoption, utilization, configuration health, and measurable customer value. Advise technical and executive stakeholders on email security and human risk management, lead business reviews, monitor health and renewal risk, coordinate escalations, identify expansion opportunities, and partner with account and renewals managers. Use customer data and AI-guided insights to prioritize value conversations and support retention and growth.

Manage a high-volume SMB and mid-market customer portfolio, driving Mimecast product adoption, onboarding, feature enablement, and measurable security outcomes. Monitor customer health and usage data to identify risks, lead value reviews, deliver best-practice sessions, troubleshoot issues, and coordinate escalations. Build customer relationships, maintain CRM records, and partner with Account and Sales teams on expansion, cross-sell, and advocacy opportunities.