Teams at Mimecast

Own and grow a portfolio of upper mid-market customers through upsell and cross-sell revenue. Manage account plans, customer relationships, sales pipelines, forecasts, and quotas while identifying expansion opportunities. Collaborate with channel development, Customer Success, Support, and other teams. Use Salesforce to maintain accurate account and opportunity data and apply the company’s sales methodology when engaging technical buyers and stakeholders.

Leads a team of Channel Account Managers, owning partner performance, quota attainment, pipeline, revenue growth, and retention. Responsibilities include hiring and coaching, partner recruitment and activation, territory and channel planning, executive relationship management, incentive plan administration, cross-functional go-to-market collaboration, and performance reporting. The role requires managing multi-region channel partnerships and traveling more than 40% to support teams and partners.

Build and scale the operational foundation for global renewals, including forecasting, reporting, performance cadence, territories, targets, BPO workflows, systems, and regional expansion across North America, EMEA, and APAC. Partner with Sales, RevOps, Finance, Customer Success, Legal, and external vendors to improve renewal visibility, process consistency, automation, and adoption.