Teams at Mimecast

The Commercial Counsel provides legal guidance on commercial, vendor, and compliance matters, drafts and negotiates contracts, and supports various teams to ensure legal compliance and drive business objectives.

Serve as primary CSM for a mid-market portfolio within a three-person account pod. Drive platform adoption, monitor HRM maturity, maintain Gainsight health scores, support onboarding and technical escalations, prepare business review materials, surface expansion signals, and coordinate executive sponsor engagements to improve retention and growth.

Manage and grow existing SMB customer accounts through upsells and new technology adoption. Execute account plans with partners, maintain CRM and KPI reporting, follow sales methodology, and meet monthly/quarterly/annual revenue targets.