Account Manager - M. Holland

Purpose

Primary responsibility for the Account Manager role is to sell plastic resins, support existing accounts and continuously expand the customer base.

Areas of Responsibility / Tasks

Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below.   

1. Essential Functions
   1. Achieve profitable revenue growth, including robust new business development.
   2. Achieve stated gross margin targets as a percentage of sales.
   3. Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of customer centric selling skills
   4. Prospecting & new account calls, development of a robust target funnel,
   5. Establish, track and close new business targets consistent with long-term growth objectives.
   6. Develop, execute and manage sales plans, sales budgets, and expense budgets.
   7. Work both directly and cooperatively with channel partners to close business based on customer's purchasing requirements.
   8. Create and maintain CRM data and sales statistics as required.
   9. Work with Technical and Customer Service team to ensure customer requirements and satisfaction is met.
   10. Proven ability to interact effectively at all levels of the customer and with all of the customers functional groups.

1. All other duties as assigned

Supervisory Responsibilities

1. Not Applicable

Competencies; Knowledge, Skills, Abilities (KSA)

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture.           

1. Complex thinking skills in translating customer needs into solutions
2. Technical aptitude and problem-solving skills
3. Professional presence, including excellent verbal and written communication and presentation skills
4. Broad knowledge of solutions, materials and processing
5. Self-motivated and able to work autonomously on a day-to-day basis
6. Good interpersonal and communication skills
7. Strong organizational skills required
8. Strong computer skills, proficiency with MS Word & Excel and Outlook

Minimum Qualifications/ Education / Experience / Certifications

1. Education:
   1. Bachelor’s degree required
   2. Equivalent experience considered in lieu of degree.
2. Experience:
   1. Minimum of 3 years of exposure in B2B, face to face sales, preferably in industrial or commodity sales
3. Licenses / Certifications:
   1. Valid driver’s license – required
4. Language:
   1. Proficiency in English required
   2. Bi-Lingual – Spanish or Portuguese is a plus

Work Environment / Conditions

The work environment/conditions described herein are representative of those that an incumbent may experience, and therefore

1. 1. 1. 1. Must be adaptable to work in a shared space, with constant noise, with/or without the use of a private office.
         2. This position is a remote work-from-home role

Physical Requirements / Demands

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.

1. While performing the duties of this job, the incumbent is regularly required to communicate verbally, read, and comprehend information, type on a consistent and daily basis.
2. Push, pull, and lift to 40lbs on a weekly basis.
3. While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time.
4. Ability to setup desk equipment including setting up equipment on top of desks and connecting cables and power cords under desk (requiring lifting, bending, pushing, pulling).

Acknowledgement:

This job description is not an exhaustive list of areas of responsibility or tasks that an incumbent in this position may be asked to perform. All Employees are required to deliver the desired results intended for their role, at the designated level of knowledge, skill, and ability commensurate with their job title and level within the organization.