Account Manager, Autodesk Education Named Accounts

Position Overview

Are you enthused by the ‘Design & Make’ trend or how AI is shaping the higher education? Do you want to enable educators and students to teach and learn the newest tools around cloud-based design? Do you consider yourself organized and collaborative? If so, we want to hear from you.

Report to the Senior Manager of Named Accounts who is overseeing the strategy of the portfolio, this role is responsible for regular customer engagement and coordination on the account level. You will develop and manage effective working relationships with Department Chairs, educators and administrators within the assigned accounts. These relationships will serve to build trusted partner status in education networks and communities and help make our solutions visible to decision makers. You will also be leading key initiatives within the portfolio to contribute to team success which will require you to be highly organized and collaborative.

Together with other roles on the account team, you will be responsible for driving the adoption of technology solutions in the classroom across the industries Autodesk provides solutions for, ensuring that students are equipped with the requisite skills to succeed in industry today and for jobs of the future. We work in a hybrid work environment.

Responsibilities

• Maintain and manage regular customer engagement and coordination

• Demonstrate ability to earn customer respect as a trusted advisor and thought leader

• Pilot experiments and help inform the team of the learning

• Lead initiatives that could be applied to all accounts to drive strong and effective customer engagement

• Support overall Education team efforts in the development and delivery of special events, training and on-campus activities, involving Autodesk Learning Partners

• Coordinate and contribute to customer QBRs

• Contribute to business reviews with internal sponsors

• Properly document and route customer requests and ensure all requests are properly managed

• Work with Named Accounts team, extended Education teams, and cross-functional teams and divisions to contribute to collaborative team success

• Initiate and maintain collaborative relationships with key education partners and professional organizations

• Leverage team technical expertise and partners in appropriate software workflows

Minimum Qualifications

• BS degree in Mechanical Engineering, Industrial Design, Engineering, Business or related field

• Knowledge of 3D Design software: Autodesk Fusion and/or Inventor, SolidWorks or other competitive products

• Understanding of the US post-secondary education system

• Proven ability to develop strategic relationships with education customers and industry partners

• Confident at presenting and discussing industry workflows and practices as well as their application in the academic environment

• Proven ability to influence others and drive results in a highly matrix organization with a collaborative approach

• Ability to build rapport with a wide variety of internal and external constituents

• Ability to use multiple presentation tools and techniques, adapting/fitting them to audience and topic

• Outstanding communication skills, including the ability to explain issues in a clear, concise, and logical manner

• Capacity to work independently and as part of a geographically distributed group

• Ability to travel 40% of time to educational institutions, conferences and other education-related events

Preferred Qualifications

· 5+ years of account management or business development experience

· A proven track-record in managing and expanding key accounts

· Strong influencing skills to start conversations and relationships

· Previous experience using Salesforce or other CRM tool

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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