Account Manager - Academic - North Central Region

The Account Manager oversees and manages strategic relationships with diverse customers in various industries. This role holds overall responsibility for achieving and exceeding revenue and management objectives within an assigned geographical territory. The Account Manager develops and sustains robust customer relationships, providing consultative solutions and essential support. They demonstrate expertise in offering solutions relevant to the Laboratory's core capabilities. The role includes territory management, planning, implementing strategies, and reporting results. Success is measured by revenue performance against established targets, project acceptance, acquisition of new business relationships, market insights, and accurate sales forecasting. The Account Manager collaborates with cross-functional teams and may share accounts with Account Developers or Business Developers.

The salary range is $98,885 - $165,554. Salary will be determined based on qualifications and experience.

The position requires the candidate to be located at a major business hub within this territory. Acceptable locations: Chicago, Philadelphia, or Detroit.

Key Responsibilities:

• Engage with current and potential customers to understand their needs and offer solutions using The Jackson Laboratory's products and services.
• Maintain a comprehensive CRM database with updated customer information and business opportunities.
• Provide consultative solutions to establish collaborative relationships addressing the unique needs of customers.
• Develop and execute strategic account plans, qualify leads, and successfully close business deals.
• Provide market intelligence, forecasts, and contribute to the expansion of the customer base in the territory.
• Generate revenues exceeding assigned targets for both mouse and service offerings.
• Generate revenue contributing to surplus while playing a key role in increasing market share.
• Collaborate with researchers to match their needs with Laboratory services and products, playing a key role in increasing market share.
• Other Responsibilities

Knowledge, Skills, and Abilities:

• Bachelor's Degree in life or animal science, or a related field.
• 2+ years of related direct sales experience, preferably in biomedical or related fields, with documented successful field management experience. (7 years preferred)
• Ability to travel up to 60%, dependent on the territory.
• Strong verbal and written communication skills.
• Ability to build strong relationships with external and internal customers.
• Strong consultative selling skills with a proven capability to close sales.
• Ability to take direction and act in the best interest of the Sales Team and The Jackson Laboratory.
• Must possess a valid driver’s license and maintain a satisfactory driving record.

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About JAX:

The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org​​​​​​​.

EEO Statement:

The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.