Manages client accounts across the full sales cycle, from onboarding through renewal. Builds relationships, optimizes account performance, drives revenue growth, and identifies upsell and cross-sell opportunities. Analyzes account data and provides strategic recommendations while using CRM tools and negotiation skills to support client success and sales outcomes.
Qualifications
- 1-2 years of experience in account management, client success, or sales within e-commerce, digital platforms, or related industries
- Proficient in both Thai and English (B2)
- Strong relationship-building, negotiation, and revenue driving skills
- Ability to analyze account performance and provide strategic recommendations
- Familiarity with CRM tools and data driven decision making
- Manages the full sales cycle, nurturing client relationships from onboarding to renewal
- Responsible for optimizing account performance, driving revenue growth, and identifying upsell or cross sell opportunities
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
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- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
