Leads an academic program by training, mentoring, and monitoring faculty; supporting student success and retention; overseeing curriculum delivery; conducting faculty observations and meetings; interviewing instructors; advising students; coordinating events and field trips; and contributing to program improvement and curriculum development.
Job Title: Program Lead
General Summary
The Program Lead is responsible for training, coaching, and developing the faculty of assigned programs as well as for the development and delivery of CSI-approved curriculum. The Program Lead works with academic deans and faculty to ensure student academic successes and retention.
Essential Job Duties & Responsibilities:
- Assist Academic Deans and Program Managers in oversight of faculty/student for approximately 150+ students in assigned programs.
- Maintains one teaching class assignment with flexible scheduling (including nights and weekends) as needed to accommodate students.
- Train, mentor, and monitor faculty
- Conduct faculty meetings for assigned programs
- Answer student inquiries and mentor students for success within the designated program
- Interview teacher candidates
- Coordinate events and build community resources
- Advise students on Satisfactory Academic Progress (SAP)
- Conduct in-class observations
- Organize field trips
- Actively contribute to program improvement and curriculum development
- Participate in orientation for new students
- Promote best practices among faculty
- Ensure that assignment submission, test taking, and grading are completed correctly and on time
- Other duties and special projects as assigned
- Staying up-to-date on current trends within the industry through professional development, research, and conferences.
- Other duties and projects as assigned
Required Knowledge, Skills, and Abilities:
- Commitment to academic excellence
- Effective oral and written communication skills
- Strong sense of customer service
- Knowledge of pedagogical methods
- Knowledge of Learning Management Systems (LMS)
- Team building skills & leadership aptitude
- Ability to maintain confidentiality of information
- Ability to use the following equipment and software packages with proficiency: Microsoft Office Suite and ability to use online learning tools
Education and Experience: The position requires a Bachelor’s degree, preferably in education, teaching, curriculum & instruction, educational leadership, or related field. At least two years of industry relevant work experience is preferred.
Benefits Offered
- Health Insurance.
- Dental Insurance
- Vision Insurance
- 401K
- Life Insurance
- Paid Time Off
- Employee Discount Program
Computer Systems Institute Boston, Massachusetts, USA Office
1105 Commonwealth Ave, Boston, Massachusetts, United States, 02215 1127
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