Jobs at Volunteers of America

Provide direct support to adults in substance use and co-occurring disorder recovery programs through room/house checks, informal counseling, group support, medication oversight, intake/discharge assistance, household tasks, documentation, and crisis guidance within a trauma-informed, harm-reduction framework.

Lead design and implementation of standardized performance measurement, reporting, and analytics. Optimize the EHR for regulatory compliance, CPT coding, billing integrity, and revenue cycle. Build Power BI dashboards, perform SQL-based queries and data quality assurance, and collaborate with clinical, finance, and program leaders to support population health, care coordination, and informed decision-making.

Provide direct, community-based support to adults with substance use and co-occurring disorders. Perform safety checks, informal counseling, group support, intake/discharge tasks, medication oversight, clerical and household duties, documentation, and participate in trainings while maintaining CPR/First Aid certifications.

Manage daily front-desk and administrative operations for behavioral health clinics, supervise reception staff, coordinate scheduling/referrals, ensure insurance verification and EHR workflows, support onboarding/training, maintain office supplies and quality-improvement activities, and communicate operational issues to clinic leadership.