Teams at Volunteers of America

Manage day-to-day operations of a 28-bed residential recovery program for women: supervise Recovery Support Specialists, oversee scheduling, intake, therapeutic milieu, administrative functions, EHR documentation/audits, training, safety protocols, and collaborate with clinical leadership to deliver evidence-based, trauma‑informed care.

Provide direct support to adults in substance use and co-occurring disorder recovery programs through room/house checks, informal counseling, group support, medication oversight, intake/discharge assistance, household tasks, documentation, and crisis guidance within a trauma-informed, harm-reduction framework.

Provide recovery support navigation and community-based case management for high-need clients with mental health and substance-use disorders. Conduct assessments, create service plans, coordinate referrals (housing, medical, employment), follow up on engagement, maintain documentation, and collaborate with internal and external providers to support a wrap-around care model.