Jobs at Smarter Technologies LLC

Own product development coordination, roadmap execution, delivery timelines, client discovery, demos, and stakeholder management. Partner with engineering, sales, operations, and client success teams to translate customer needs into product requirements and solutioning. Coordinate messaging across product lines, support deal lifecycles, and create customer-facing presentations, proposals, and solution materials using AI tools.

Oversee daily revenue cycle operations, including billing workflows, staffing, productivity, quality, reporting, and compliance. Lead and develop revenue cycle teams, monitor KPIs, reduce accounts receivable, improve operational efficiency, and ensure adherence to HIPAA, CMS, payer, and organizational requirements. Partner with clients and internal stakeholders, resolve escalated issues, support implementations and transitions, and drive process improvement through data analysis and workflow optimization.

Own a quota-carrying, full-cycle inside sales role selling healthcare revenue cycle management, BPO, and healthcare technology services to provider organizations. Responsibilities include account research, outbound campaigns, discovery, pipeline development, stakeholder identification, consultative selling, opportunity advancement, collaboration with senior sales leaders, Salesforce data management, and achievement of pipeline, opportunity, and revenue KPIs.

Lead enterprise sales for healthcare revenue cycle management and AI-enabled managed services in the Mid-Atlantic. Drive new logo acquisition, manage complex long-cycle pursuits, own pipeline and forecasting in Salesforce, build C-suite relationships, support pricing/contracting, and meet/exceed quota with 40-60% travel.

Handle inbound/outbound calls to resolve billing, claims, eligibility, authorization, payment, and denial issues. Research and correct unpaid/denied claims, use payer portals and practice management/EMR systems, document interactions, meet productivity and quality targets, ensure HIPAA compliance, and escalate complex issues.

Lead client engagement accounts across the revenue cycle lifecycle, driving implementation, process improvement, training, and revenue growth. Serve as liaison between onshore/offshore technical and functional teams, manage implementation milestones, achieve upsell/expansion targets, and maintain high client satisfaction through strategic relationship management and operational oversight.