Search the 8 jobs at Simply Business

Simply Business is seeking a Senior Software Engineer to develop customer-focused products in an Agile, collaborative environment. The role involves hands-on product development, mentoring junior team members, and suggesting continuous improvements in tools and technologies.

Seeking a Senior Manager, Customer Lifecycle Management to optimize customer experience, retention, upsell, and renewal rates. Requires strong leadership, analytical skills, and a focus on customer centricity. Responsibilities include developing and executing customer lifecycle strategies and driving cross-functional efforts.

Lead a team of Service staff in a Customer Solutions Center, overseeing performance, coaching team members, and ensuring compliance with company processes. Collaborate with stakeholders to enhance team performance and efficiency.

Simply Business is seeking Licensed Service Agents to join their Customer Solutions Center team. Responsibilities include handling inbound service calls, communicating with customers, processing payments, policy renewals, and cancellations, and maintaining compliance and quality standards. Ideal candidates should have customer service experience, be licensed in Property & Casualty, and have call center experience. Benefits include medical, dental, vision insurance, and participation in bonus and retirement plans.

Simply Business is looking for a Software Test Engineer in Boston to define testing strategies, perform functional and non-functional testing, collaborate with team members, and improve automated tests.

Drive content strategy, ideation, and execution for Simply Business across various channels. Manage a team of copywriters and collaborate with different teams to create compelling content. Transform website content and gather market insights to inform new opportunities.

Director of Underwriting at Simply Business responsible for overseeing a team of experts serving the micro small business market.

Create data models, integrate new data sources, collaborate with engineering and product teams, ensure reliable analytics platform architecture, identify and solve business use cases, focus on operational efficiencies and customer conversion