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Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Manages sales and services operations for Implementation, Installation, and Customer Education teams. Improves workflows, customer onboarding, resource allocation, and performance through data-driven analysis. Partners with Sales, Support, Product, and leadership on strategic projects, forecasting, territory alignment, QBRs, reporting, and Salesforce dashboards. Oversees recurring business processes, identifies inefficiencies, and provides operational guidance in a high-growth SaaS environment.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Own strategy, execution requirements, performance, and optimization for revenue-focused lifecycle marketing motions, including PLG, PQL conversion, cross-sell, expansion, and reactivation. Develop customer journeys, messaging, audiences, sequencing, and success measures; align Product Marketing, Product, Sales, Legal, Analytics, and Marketing Operations; track pipeline and revenue outcomes; and optimize campaigns through testing, attribution, and data-driven insights.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Own and optimize assigned B2B customer lifecycle journeys, including onboarding, adoption, renewal, churn prevention, and reactivation. Translate strategy into campaign briefs, audience requirements, content needs, success measures, and testing plans. Partner with Campaign Operations, creative, content, and analytics teams on implementation, Marketo migration, newsletter management, reporting, and continuous improvement. Track journey performance, identify risks, communicate insights, and use AI and automation to improve execution.
