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As a Senior UX & Analytics Lead, you'll design and optimize user experiences for Risk Ripple Analytics by producing wireframes and prototypes, analyzing engagement metrics with tools like Pendo, and applying design thinking principles. You'll lead the user-centered design approach to enhance product value and satisfaction while collaborating with stakeholders to align goals.
The Customer Advocate is responsible for new customer acquisition through engaging with potential customers, understanding their needs, and aligning them with the company's software solutions. The role involves lead management, product demonstrations, guiding the customer journey, and collaborating with marketing and tech teams to refine solutions and contribute to company goals.
As a Customer Success Manager at LogicManager, you will oversee customer portfolios, ensure effective product utilization post-onboarding, advocate for customer needs, and identify expansion opportunities, leveraging your strong relationship-building skills and strategic thinking to mitigate churn and drive product adoption.