Jobs at Inovalon

Lead a global Process Engineering team to define enterprise process strategy, governance, roadmaps, and platform ownership. Drive operational excellence, automation, AI-powered transformation, process documentation, KPI frameworks, and measurable value realization across Customer Success and Operations. Partner with cross-functional leaders and present results to executive leadership.

Support senior researchers to run qualitative and quantitative market and competitive intelligence studies using AI and analytics. Collect and analyze primary and secondary data, maintain CI platforms, recruit/interview customers, produce market opportunity and competitor insights, and recommend research process improvements. Share findings with stakeholders across the organization.

Inovalon seeks candidates to join their Talent Community, emphasizing data-driven solutions to enhance healthcare outcomes and economics.

Act as a technical partner to Customer Success and enterprise customers for healthcare data licensing: troubleshoot integrations, validate data deliveries, manage escalations, support onboarding, liaise with Product/Engineering, analyze data quality, and improve processes to ensure accurate, compliant data delivery and customer adoption.

Senior full‑stack engineer responsible for designing, building, testing, and supporting scalable backend services and user-facing UIs for a healthcare data platform. Works across Agile teams on data ingestion/transformation, APIs, cloud infrastructure, containers, and CI/CD. Leads major initiatives, mentors team members, participates in on-call rotation, and ensures HIPAA/compliance and engineering best practices.

The Business Management & Execution Lead oversees daily operations, drives performance management, fosters cross-functional collaboration, and reports to executives, enhancing organizational effectiveness.

Support onboarding and integration of new clients: gather requirements, validate data readiness, perform system and data analysis, troubleshoot conversions, build and configure systems, document root causes, participate in on-call conversion support, and collaborate across implementation, go-live, and optimization while maintaining HIPAA and regulatory compliance.

Lead product strategy and roadmaps for partner and platform integration products. Own business cases, requirements, and cross-functional delivery with Engineering, Product Owners, Customer Success, and Commercial teams. Drive go-to-market, partnerships, and product performance using healthcare data expertise (claims, EHR) and Agile practices.

Lead design, execution, and optimization of omni-channel campaigns in Marketo. Own platform administration, governance, lead lifecycle, scoring, deliverability, and CRM integration. Apply AI/LLMs to automate and personalize campaigns, mentor junior staff, build reporting and testing frameworks, and drive operational maturity and compliance (including HIPAA).

Senior commercial leader owning go-to-market and long-range commercial strategy for Real World Data (RWD). Leads commercialization, pricing, launch execution, market segmentation, voice-of-customer, competitive intelligence, and cross-functional alignment to drive revenue growth across life sciences, payers, and providers. Engages externally as a thought leader and supports M&A and partnership evaluation. Responsible for performance monitoring, executive reporting, and ensuring regulatory and HIPAA compliance.