Jobs at IDEMIA North America

Provides first-level IT support to end users, troubleshooting hardware, software, printer, connectivity, and account-access issues. Assists with device configuration, onboarding and offboarding, ticket documentation, technology asset inventory, technical guides, device deployments, software rollouts, and IT projects. The intern follows security, privacy, and compliance policies while developing technical support skills.

Leads proposal management teams supporting state and local government opportunities. Oversees proposal lifecycle strategy, processes, compliance, reviews, resource planning, performance metrics, and continuous improvement. Partners with capture, business development, technical, operational, and executive stakeholders to deliver timely, compelling, customer-focused submissions. Develops team capability and promotes collaboration, accountability, quality, and operational excellence across the proposal organization.

Leads finance for a $200 million Enrollment & Verification business, overseeing FP&A, budgeting, forecasting, financial modeling, reporting, close activities, audits, controls, and business partnering. Provides executive insights on profitability, pricing, investments, and performance while improving processes and reporting. Manages and develops a finance team of 7–9 direct reports and supports strategic decision-making across the organization.

Intern will identify productivity challenges and process gaps across global sales teams, prioritize improvement opportunities, and build AI-enabled solutions using Microsoft Copilot, agents, chatbots, Excel automation, and related tools. The role also supports sales process documentation, implementation planning, stakeholder collaboration, governance, and measuring efficiency improvements and business impact.

Manage strategic customer accounts, partners, system integrators, and channel relationships for biometric, identity, credentialing, and physical access security solutions. Drive revenue growth, account expansion, renewals, and new business through consultative selling. Develop account strategies, negotiate contracts, maintain forecasts, and build executive relationships across government, critical infrastructure, enterprise, and commercial markets. Collaborate with sales engineering, product, marketing, delivery, and customer success teams to support deployments and customer retention.

Leads complex engineering services projects from planning through delivery, managing scope, schedules, budgets, milestones, resources, dependencies, vendors, and performance reporting. Communicates project status to internal teams and executive leadership, coordinates platform and data center migrations, tracks department KPIs, and drives strategic initiatives across the Engineering Services Organization.

Drive net-new enterprise sales and strategic account growth for identity proofing and digital identity solutions. Responsibilities include prospecting, pipeline development, territory strategy, executive relationship building, consultative selling, complex deal execution, cross-sell and upsell, negotiation, forecasting, partner development, and providing market feedback to influence product strategy.