Hi Marley Offices

Own end-to-end enterprise customer integrations, including architecture, configuration, testing, troubleshooting, and optimization of REST API, webhook, SSO, and SFTP integrations. Lead customer-facing technical discussions, resolve escalations, mentor teammates, improve documentation and reusable integration patterns, and collaborate with Customer Success, Product, Engineering, and Support. The role requires strong analytical, communication, consulting, and root-cause troubleshooting skills in a hybrid startup environment.

Manage and grow a portfolio of enterprise accounts for an AI-powered insurance software company. Build strategic account plans, nurture senior stakeholder relationships, identify expansion opportunities, achieve revenue quotas, maintain pipeline reporting, and collaborate with Customer, Marketing, Product, Design, and Engineering teams. The role requires enterprise software sales experience, comfort with long sales cycles, insurance industry knowledge, and 30–40% travel. It is hybrid, with three days per week in the Boston office.

Own and expand a portfolio of strategic enterprise accounts, building executive relationships, executing multi-year account plans, driving adoption and renewals, forecasting pipeline, and achieving multi-million-dollar revenue targets. Lead cross-functional alignment, develop complex deal strategies, monitor market trends, represent the company at executive events, and mentor Growth Team peers. The role requires 30–40% travel and hybrid work in the Boston office three days weekly.