Jobs at Epiq

The Account Director leads sales of eDiscovery services, managing client relationships, identifying upsell opportunities, and achieving revenue targets in the Northeast region.

Provide technical consulting, solution design, and implementation guidance for Intapp products and integrations. Develop Boomi and ETL integrations using SQL, REST, and SOAP APIs; apply AI and automation to improve delivery, data transformation, security, and compliance. Gather requirements, coordinate stakeholders, lead projects, report progress, troubleshoot issues, mitigate risks, and support successful client outcomes.

Owns and codifies business definitions and calculation methods for legal spend analytics, audits legacy Excel/PowerPoint artifacts, validates analyses (SQL and AI), supports reporting and storytelling for senior law department and C-suite audiences, and helps migrate analyses into modern analytics tooling.

Support eDiscovery operations by collecting, processing, searching, culling, and packaging electronic records (primarily email) using industry tools. Maintain and improve process documentation, perform QC/validation, coordinate with IT and legal stakeholders, troubleshoot client issues, and manage timelines and reporting. May work additional hours to meet commitments.

Lead and grow Epiq's Change Enablement practice for law firms, designing and delivering enterprise change programs that drive AI and technology adoption, workflow redesign, leadership coaching, stakeholder engagement, and measurable business outcomes. Advise clients, build enablement frameworks, develop go-to-market offerings, and mentor internal teams to embed sustainable behavioural change in legal organisations.

Lead and manage a Client Services team delivering eDiscovery projects; serve as primary client liaison, ensure service delivery, resolve complex issues, manage budgets/forecasting, drive process improvements, and develop subject-matter expertise in client tools.

Leads enterprise sales strategy and revenue growth for AI-powered eDiscovery, legal technology, compliance, analytics, and data intelligence solutions. Builds pipelines, manages complex consultative sales cycles, develops executive client relationships, expands strategic accounts, and positions responsible AI adoption. Partners with product, operations, legal, security, marketing, and executive teams on solution development, pricing, contracts, implementation, and market expansion across corporations, law firms, government, and regulated industries.

Leads client implementations, contract changes, and internal projects from planning through completion. Responsibilities include project management, client relationship management, training, consulting, data migration planning, workflow customization, documentation, and cross-functional collaboration. The role manages multiple concurrent initiatives, learns proprietary technologies, consults with customers, and owns project outcomes. Travel of approximately 5–10% may be required.

Client-facing role redesigning legal workflows using AI agents and LLMs. Diagnose legal process inefficiencies, prototype LLM-based solutions, define requirements, ensure security and governance, coordinate cross-functional teams, and drive adoption and measurable value for law firm clients.

The Account Director manages client relationships, sells litigation support services, identifies new business opportunities, and collaborates with internal teams to ensure satisfaction and meet sales goals.

The Principal Consultant provides expert solutions to ensure client satisfaction, coordinates project timelines and budgets, fosters collaboration, and monitors consulting progress while providing updates to management.

Provide litigation support for attorneys across all phases of litigation: draft and organize documents, manage discovery and document production, maintain case files and databases, coordinate filings and deadlines, conduct legal research, and prepare trial materials while supporting case strategy and multiple matters.

Sell Epiq's SaaS eDiscovery platform via inside sales: prospect and qualify enterprise leads, manage pipeline in Salesforce, meet booking and prospecting goals, partner with account directors, and act as a trusted advisor to law firms and corporate legal teams.

Lead and oversee legal operations consulting teams to deliver projects on time and on budget. Develop and implement consulting plans, coordinate stakeholder requirements, monitor progress, mitigate risks, report to senior management, and foster collaborative high-performing teams focused on operational efficiency and strategic alignment.