Jobs at Epiq

The Account Director leads sales of eDiscovery services, managing client relationships, identifying upsell opportunities, and achieving revenue targets in the Northeast region.

Own and execute partner alliance initiatives with Legal AI vendors. Manage co-selling, pipeline tracking, QBRs, KPI reporting, partner portals, and cross-team workflows to drive revenue and operational excellence.

Manage end-to-end law firm engagement contracting: review, redline, negotiate, finalize engagement letters and outside counsel agreements; serve as primary negotiation contact; use CLM tools to manage workflows; develop playbooks, templates, and governance; support onboarding, rate negotiation, vendor governance, conflicts review, and process improvement.

The Principal Consultant provides expert solutions to ensure client satisfaction, coordinates project timelines and budgets, fosters collaboration, and monitors consulting progress while providing updates to management.

Provide litigation support for attorneys across all phases of litigation: draft and organize documents, manage discovery and document production, maintain case files and databases, coordinate filings and deadlines, conduct legal research, and prepare trial materials while supporting case strategy and multiple matters.

Owns and codifies business definitions and calculation methods for legal spend analytics, audits legacy Excel/PowerPoint artifacts, validates analyses (SQL and AI), supports reporting and storytelling for senior law department and C-suite audiences, and helps migrate analyses into modern analytics tooling.

Sell Epiq's SaaS eDiscovery platform via inside sales: prospect and qualify enterprise leads, manage pipeline in Salesforce, meet booking and prospecting goals, partner with account directors, and act as a trusted advisor to law firms and corporate legal teams.

Lead and oversee legal operations consulting teams to deliver projects on time and on budget. Develop and implement consulting plans, coordinate stakeholder requirements, monitor progress, mitigate risks, report to senior management, and foster collaborative high-performing teams focused on operational efficiency and strategic alignment.

Lead and manage client relationships for eDiscovery projects: coordinate deliverables, execute project schedules and forecasts, ensure quality and accuracy, maintain project status records, communicate proactively with clients and internal teams, escalate issues, and review financial/billing information to meet deadlines.

Support senior project managers on settlement and claims administration matters by coordinating tasks, tracking court-driven deadlines, translating requirements, managing client communications and data intake, performing quality checks, maintaining documentation and trackers, escalating issues, and contributing to process improvements while developing toward a full Project Manager role.

Support senior project managers on settlement and claims administration matters by coordinating daily tasks, tracking court-driven deadlines, preparing and reviewing client data, managing communications and documentation, performing quality checks, escalating risks, and contributing to process improvements to ensure accurate, timely delivery of client deliverables.

Support eDiscovery operations by collecting, processing, searching, culling, and packaging electronic records (primarily email) using industry tools. Maintain and improve process documentation, perform QC/validation, coordinate with IT and legal stakeholders, troubleshoot client issues, and manage timelines and reporting. May work additional hours to meet commitments.

Sell Epiq's eDiscovery SaaS by prospecting and qualifying new-logo accounts, maintain high call volume and Salesforce pipeline, partner with Account Directors, meet booking and prospecting goals, and position Epiq as a trusted advisor to legal clients.

Lead and grow Epiq's Change Enablement practice for law firms, designing and delivering enterprise change programs that drive AI and technology adoption, workflow redesign, leadership coaching, stakeholder engagement, and measurable business outcomes. Advise clients, build enablement frameworks, develop go-to-market offerings, and mentor internal teams to embed sustainable behavioural change in legal organisations.

Lead and manage a Client Services team delivering eDiscovery projects; serve as primary client liaison, ensure service delivery, resolve complex issues, manage budgets/forecasting, drive process improvements, and develop subject-matter expertise in client tools.

Advise clients on antitrust eDiscovery compliance using machine learning and generative AI. Build and validate TAR/AI models (Epiq AI, Relativity, Reveal, Brainspace), craft LLM prompts, draft defensible protocols, train/transfer workflows to review teams, and support client-facing, pre-sales, and thought-leadership activities. Must manage multiple projects and meet deadline-driven schedules.

Client-facing role redesigning legal workflows using AI agents and LLMs. Diagnose legal process inefficiencies, prototype LLM-based solutions, define requirements, ensure security and governance, coordinate cross-functional teams, and drive adoption and measurable value for law firm clients.

The Account Director manages client relationships, sells litigation support services, identifies new business opportunities, and collaborates with internal teams to ensure satisfaction and meet sales goals.

The role involves managing legal operations consulting services, leading client projects, fostering relationships, and providing high-quality advisory services in corporate legal departments.