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Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Handle complex customer escalations involving usage metering, billing anomalies, cloud cost management, quotas, overages, and telemetry attribution. Partner with Product, Engineering, and Finance to investigate issues, improve billing transparency, develop diagnostics and playbooks, train global Solutions teams, and communicate cost impacts to technical and business stakeholders.
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Manage the vulnerability lifecycle across Datadog’s multi-cloud environment, including detection, impact assessment, prioritization, remediation, and verification. Build AI-assisted automation, tools, and workflows that reduce engineering toil and address vulnerabilities earlier in the SDLC. Analyze remediation failures, identify root causes, partner with security and engineering teams, and provide vulnerability-management expertise for SOC 2, HIPAA, PCI, FedRAMP, and ISO compliance.
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Manage full-lifecycle recruiting for General and Administrative roles, including sourcing, candidate screening, interview process design, candidate communication, compensation negotiation, and closing. Partner with leadership and train interview teams while maintaining accurate candidate data and reporting in Greenhouse. Deliver a strong candidate experience throughout the hiring process and manage multiple openings independently.
