Teams at Datadog

Serve as a technical expert for Datadog’s Service Management products, advising enterprise customers and Field teams on incident response, on-call, event correlation, workflow automation, and App Builder architectures. Build proofs of concept, small-scale deployments, reusable technical collateral, and best practices. Provide product feedback based on customer engagements to influence roadmap development. The role requires engineering expertise, production incident response or automation experience, observability knowledge, coding ability, consultative customer skills, and travel up to 40%.

Drive product attachment and adoption for large enterprise customers through relationship management, onboarding, usage analysis, renewal risk mitigation, and cross-functional collaboration. Act as trusted advisor aligning customers' technical and business objectives to Datadog's observability and security offerings.

Manage day-to-day office operations: welcome visitors, support employees, handle service tickets, perform floor walkthroughs, coordinate vendors and supplies, support safety protocols, organize employee events, and assist with moves and office build-outs to maintain a productive workplace.