Teams at CompassMSP

Senior Account Executive responsible for acquiring new clients, managing strategic accounts, growing recurring revenue, and identifying upsell opportunities. The role combines prospecting, relationship management, QBR leadership, account planning, forecasting, contract negotiations, and collaboration with vCIO and internal teams. Success is measured by quota attainment, new logo acquisition, revenue growth, client retention, roadmap execution, and forecast accuracy. The position requires 20% travel throughout the local territory.

Leads technical discovery and designs secure, scalable, supportable technology solutions for clients in a managed service provider environment. Develops architectures, Statements of Work, solution diagrams, estimates, bills of materials, and proposals; partners with sales, account management, engineering, project management, procurement, vendors, and clients. Ensures delivery readiness through architecture reviews, documentation, structured handoffs, risk mitigation, and continuous improvement of standards and service offerings.

Monitor and investigate security alerts across client environments in a 24/7 security operations center. Analyze threats, identify malicious activity and indicators of compromise, distinguish false positives, support incident response and remediation, develop vulnerability reports, and communicate findings to technical and executive audiences. Participate in shift handoffs and rotating incident triage coverage while collaborating with incident response teams.