Click Therapeutics Innovation, Technology & Agility

How does your team use AI in the engineering design process, and what benefits have you observed as a result?

At Click, we are using AI to help us quickly understand problem spaces, reduce delivery times and shorten user feedback loops. We designed a user research prototype in a specific way so that an engineer using AI could rapidly respond to user feedback, thus speeding up our validation process. 

In addition, we leverage machine learning to help us more quickly identify potential business opportunities and validate hypotheses after testing. Needless to say, AI has become a powerful tool that we are using more and more in our engineering problem-solving processes each day.

What challenges have you encountered when implementing AI technologies in engineering design, and how have you addressed these issues?

AI continues to progress exponentially, but there are still significant and, sometimes, unknown limitations to the use of AI in engineering problem-solving. The rapid evolution of these capabilities presents opportunities to revisit and enhance previous applications, potentially leading to even more groundbreaking results. While staying current requires ongoing effort, the pace of advancement ensures that exploration and re-validation are consistently rewarding. We’ve also addressed these challenges by providing internal workshops, helping our teams understand which problems AI is best used for, what to expect from using it and how to maximize the likelihood of meeting those expectations when using it.

What excites you most about your team’s future when it comes to leveraging AI in innovative ways?

At Click, we develop digital therapeutics, which means we have a unique opportunity to think creatively about how to deploy AI in our processes to provide genuine therapeutic benefits for mental and physical health. Our teams are often asking themselves, “Does using AI in our processes enable people to receive therapy in a new way?” So, I’m excited about how leveraging AI not only helps us support people in need but allows us to reimagine our engineering problem-solving processes, enabling all team members to process learnings faster and ultimately apply creativity to drive our products in new directions. It’s not often that engineers get to redesign the way we work and flex new skills, but that’s exactly what we’re doing with AI.