Chewy Mission, Purpose & Impact

Chewy’s mission is deeply connected to improving the lives of pets, pet parents and the veterinary professionals who care for them. Employees are motivated by the opportunity to make a meaningful impact through compassionate care, strong collaboration and a shared commitment to supporting both customers and veterinary teams in ways that are personally and professionally fulfilling.

“I was inspired to join Chewy because I want to help make a positive impact in the lives of pets, pet parents, and my veterinary colleagues. By surrounding myself with like-minded individuals who share the same goals. At Chewy, we are focused on a holistic approach to pet care that provides convenience and simplicity for our pet parents, exceptional care for their pets, and the right balance of flexibility, collaboration, and support for our veterinary care teams so they can feel fulfilled personally and professionally.”

Chewy gives employees the opportunity to build products and experiences that reach millions of people, creating a strong sense of ownership and visible impact. Teams are energized by knowing their work directly shapes how customers interact with the platform every day.

“It’s really fun to work on something that will ultimately be seen by millions of people every day — I can literally point to a feature when sitting next to someone on the plane and say, ‘I was one of the folks who built that!’”

Chewy’s mission is centered on making pet care more accessible, convenient and trustworthy for pet parents everywhere. As the company continues expanding its healthcare offerings, teams are focused on improving access to veterinary services and creating better experiences for both pets and the people who care for them.

“At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners everywhere. And, as it relates to pet health, that means we need to focus on making healthcare more accessible for every pet parent.”