Jobs at athenahealth

Design user experiences for healthcare EHR and practice management products. Responsibilities include framing user problems, creating sketches, wireframes, prototypes, and specifications, conducting qualitative and quantitative research, evaluating usability, and partnering with product and engineering through implementation. The role also presents design decisions to stakeholders, supports client engagements, uses AI tools for ideation and prototyping, mentors junior designers, and contributes to design standards and process improvements.

Design user experiences for healthcare EHR and practice management products. Responsibilities include framing user problems, creating wireframes and prototypes, conducting qualitative and quantitative research, evaluating usability, collaborating with product and engineering, presenting design decisions, supporting client engagements, and using AI tools in the design workflow. The role also includes mentoring junior designers, improving design standards, and supporting consistent product experiences.

Supports month-end close, journal entries, balance sheet reconciliations, financial reporting, variance analysis, audits, tax coordination, and SOX internal controls. The role prepares reporting packages, assists with external disclosures, documents procedures, and identifies accounting process improvements. It also supports Oracle general ledger implementations, testing, automation, and cross-functional finance initiatives while using AI tools carefully to streamline reporting and reconciliation work.

Leads architecture strategy for complex healthcare software and AI systems, focusing on insurance and payment platform modernization. Defines target-state architectures, migration roadmaps, technical standards, and governance practices. Designs scalable distributed systems and production AI capabilities while improving reliability, observability, security, compliance, and operational readiness. Influences engineering, product, security, and operations teams without direct authority, guides technical decisions, participates in incident reviews, and mentors engineers and architects.

Design, develop, test, deploy, monitor, and support scalable full-stack software for specialty healthcare workflows. Own features across the software development lifecycle, build frontend and backend systems, APIs, data integrations, and cloud infrastructure, and maintain automated tests. Collaborate with product and engineering teams, develop clinical workflow expertise, mentor engineers, and responsibly use AI-assisted tools for development, testing, debugging, and documentation.

Own and standardize Procurement workflows, SOPs, process maps, controls, governance reporting, audit evidence, and knowledge repositories. Coordinate cross-functional inputs, lead requirements and working sessions, support change management and training, maintain SharePoint content, and identify compliance and process improvements across sourcing, contracting, vendor management, and procure-to-pay activities.

Leads full-stack development for clinical workflow solutions using React, Java, APIs, relational databases, and distributed systems. Provides technical mentorship, architectural guidance, and design oversight while building scalable, reliable applications. Designs integrations, optimizes data models, troubleshoots production issues, supports incident response, and evaluates generative AI tools to improve engineering productivity. Collaborates with product, design, and engineering teams in a hybrid Boston environment.

Supports U.S. tax compliance, tax research, planning, business licenses, property tax returns, tax controversies, and government correspondence. Maintains tax calendars, reconciles tax accounts, supports audits, and ensures SOX compliance. The role also contributes to tax process automation, policy development, special projects, and collaboration with tax leadership while applying professional judgment to AI-assisted workflows.

Leads and grows software engineering teams delivering scalable healthcare revenue-cycle platforms. Responsibilities include architecture, hands-on code and design reviews, modernization, cloud-native services, event-driven systems, reliability, CI/CD, observability, incident management, roadmap planning, AI-assisted engineering adoption, hiring, mentoring, and cross-functional delivery ownership.

Lead one to two software engineering teams responsible for resolving customer issues and delivering product features. Partner with product managers and UX designers on priorities, scope, and timelines; oversee technical planning, incident response, root-cause analysis, and process improvement. Coach engineers, support career development, and promote accountability and continuous learning. Apply AI-assisted tools, including Claude Code and OpenAI Codex, to improve productivity, code understanding, testing, and engineering workflows.

Leads backend software design and delivery for a healthcare revenue cycle product. Owns system architecture, technical decisions, reliability, testing, observability, and production readiness across an enterprise monolith and newer platform services. Establishes engineering standards, mentors engineers, collaborates with product and architecture teams, and guides responsible adoption of AI-assisted development tools.

Leads product vision, roadmap planning, prioritization, and execution for complex healthcare clinical and operational workflows. Translates customer and business needs into product requirements, manages backlogs and releases, analyzes product and operational data, and partners with engineering, design, clinical, implementation, support, sales, and customer success teams. The role also supports launches, issue resolution, AI-enabled product management workflows, and customer feedback activities.

Lead product discovery, strategy, roadmap prioritization, and delivery for clinical encounter and visit workflows. Serve as Scrum Product Owner, prototype and test solutions with clinicians, and partner with UX, Engineering, Data Science, Analytics, Clinical Informatics, and Patient Safety. Drive AI-enabled clinical features with responsible evaluation, rollout, and monitoring. Measure adoption, customer outcomes, and business value across shared and specialty-specific healthcare experiences.

Lead product vision, roadmap, backlog prioritization, and product outcomes for athenahealth’s clinical front-end and application performance capabilities. Partner with engineering, UX, cloud, operations, and client technology teams to improve healthcare application usability, speed, and reliability. Define requirements, performance measures, and user experiences while supporting shared software and observability tools. Drive AI-native product development and scale AI best practices across the R&D organization.

Lead product strategy and execution for medication management workflows within a healthcare technology portfolio. Own roadmap prioritization, Scrum product ownership, requirements, experimentation, metrics, AI-enabled capabilities, and product lifecycle delivery. Partner with Engineering, UX, Analytics, Patient Safety, Sales, Customer Success, and Marketing to improve clinical workflows, align stakeholders, launch capabilities, and measure outcomes.

Principal Frontend Engineer responsible for defining and governing large-scale frontend architecture across clinical applications. Leads modernization from fragmented systems to a React-based platform using JavaScript, TypeScript, Node.js, GraphQL, and shared component standards. Drives migration strategy, technical governance, performance improvements, AI-assisted development tooling, and cross-team alignment while mentoring engineers. Advises on CI/CD, AWS infrastructure, Oracle integrations, legacy Perl utilities, security, hiring, and long-term workforce planning.

Lead frontend architecture and delivery for React-based clinical applications. Mentor engineers, establish component libraries and coding standards, integrate GraphQL and REST APIs, support Node.js tooling and server-side rendering, lead migration to a unified architecture, and drive testing, performance, accessibility, deployment readiness, and cross-functional technical alignment.

Develop and maintain scalable React and TypeScript frontend applications for clinical healthcare workflows. Build reusable accessible components, integrate GraphQL and REST APIs, migrate legacy architectures, optimize performance, troubleshoot UI issues, and support testing, deployment, documentation, and engineering standards. Collaborate with product, design, and backend teams while using Node.js, AWS, and related tooling to deliver a unified frontend platform.

Principal UX Researcher leading strategic discovery, concept evaluation, experience measurement, and onsite clinician research for mobile healthcare products. The role defines research methods, synthesizes findings, informs product and design strategy, facilitates workshops, and partners with multidisciplinary teams. It also advances research practices, coaches stakeholders, and evaluates AI tools for research workflows. The position is hybrid in Boston and requires domestic travel several times annually.

Leads athenahealth’s specialty commercial strategy, including market expansion, go-to-market execution, product direction, partnerships, customer acquisition, and revenue growth. Aligns cross-functional teams across product, sales, marketing, finance, analytics, operations, and customer success. Oversees business performance, financial modeling, competitive analysis, long-range planning, and potential partnerships or acquisitions. Represents the specialty initiative with executives, customers, and industry stakeholders while applying AI-enabled tools to improve commercial decision-making.