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The Customer Success Manager at Arcadia is responsible for managing steady state activities for non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and collaborate with internal teams to drive issue resolution and customer success. Success in this role involves completing certifications, managing customer accounts, providing support, and guiding clients through product configurations.
Arcadia is seeking a proactive RFP & Sales Enablement Manager to support and optimize proposal processes and sales strategies. This role involves managing the end-to-end proposal process, collaborating with various departments, developing content, and supporting sellers in creating winning proposals.
The Data Health Analyst at Arcadia is responsible for data quality and integration tasks for a high-growth Population Health and Analytics software company. The role involves technical implementation, support for Arcadia customers, and contributing to process improvements in healthcare data.