Teams at Abnormal Security

Architects and validates field go-to-market motions for newly launched enterprise security products. Designs demos, proof-of-value structures, messaging, and scalable sales processes; conducts customer discovery and live-deal testing; analyzes competitive losses; and communicates product and positioning insights to Product Management and Product Marketing. Owns the General Availability handoff, documenting successful approaches and enabling the field to execute independently.

Serve as the primary technical advisor in enterprise sales cycles, leading discovery, architecture discussions, product demonstrations, competitive research, and Proof of Value programs. Translate security technology into measurable business outcomes, address email and identity security challenges, educate sales teams and partners, and guide senior stakeholders toward successful enterprise outcomes.

Lead the Mid Market Customer Success organization, including managers of Mid Market and Digital CSM teams. Set segmented high-touch and tech-touch strategies, own renewal and expansion outcomes, develop success programs, monitor customer health, and represent customer needs internally. Partner with Sales, Renewals, Product, Engineering, and Support while serving as an escalation point and scaling high-performing global teams.