At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to take data-driven actions that enable performing at a higher level and to deeply understand their bodies and unique physiology.

Data is the lifeblood of WHOOP and our innovative ML platform is the game-changing connective tissue linking this vital resource to teams, applications, and insightful solutions that power real-time ML processes, cutting-edge science, and bold visionary decision-making. As a Senior Observability Analyst at WHOOP, you will play a crucial role in building the platform that ensures our member-facing physiological algorithms are working properly across a diverse and evolving memberbase and that key stakeholders have timely access to the data that supports that. 

RESPONSIBILITIES:

• Develop and deploy robust monitoring and observability tools to track offline and production ML model performance 
• Enable internal stakeholders to evaluate data quality metrics, identify anomalies, and implement measures to address issues
• Work closely with cross-functional teams to understand requirements and use cases; collaborate on designing solutions
• Partner closely with cross-functional partners to support new algorithm roll outs and ensure in real time that real world performance matches anticipated performance 
• Keep abreast of emerging technologies, best practices, and trends in data observability, and incorporate relevant innovations into our data engineering processes
• Reports to the Director of ML Platform

QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• Strong analytical and problem-solving skills, with the ability to interpret complex data sets and draw actionable insights
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams
• Experience with data visualization tools such as Tableau, Looker, or similar
• Excellent analytical and problem-solving skills with a keen attention to detail
• Experience with AWS cloud platform
• Knowledge of machine learning techniques and methodologies is a plus
• Understanding of human physiology is a plus

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. 

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.