Sales Development Representative

| Somerville

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Successful customers are the foundation of our business. At Formlabs, our Customer Team is filled with highly skilled 3D printing specialists who care about real people and their work. We’re building a team that offers the best sales, support, and logistics to all our users around the world.

Instead of being an expert in 3D printing or design, we want you to have the potential to quickly achieve expert status to help us identify and speak with potential customers. We are looking for sharp, driven, team players who can learn and grow quickly as Sales Development Representatives.

The Job:

  • Contact potential customers (leads) and connect them with the right senior product advisors
  • Build your skills so that you can become a sales consultant and resource to customers
  • Delight customers by telling them about the best 3D printing tools on the market
  • Interact with some of the most talented and creative customers on the planet

You:

  • Are an excellent communicator: in person, on the phone, and over email
  • Have demonstrated excellent customer service in person and/or over the phone
  • Quickly learn and master electronic devices and technical concepts
  • Are a team player who thrives by learning from constructive feedback
  • Work hard and love to sprint to success
  • Want to be at the forefront of the next industrial revolution

Bonus Skills:

  • Use of CRM and other service platforms (Salesforce, Zendesk etc.)
  • Experience in lead qualification and/or a closing sales role
  • Personal use of digital fabrication, design, 3D CAD or other relevant tools
  • Engineering, design or other similar education or professional experience

*Please note this position is based out of our Somerville, MA office.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

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Location

35 Medford St. Suite 201, Somerville, MA 02143
35 Medford St. Suite 201, Somerville, MA 02143

Insider's spotlight

What’s the vibe like in the office?

Culture is extremely important at Formlabs and in the early days (when there were only 10 of us) everyone was naturally very close. We were a pirate crew of friends, out solving interesting and challenging problems. As Formlabs became larger, we knew we wanted to try and preserve the small-company culture that made our team like a family. With now over 200 people combined in our Boston and Berlin offices, the goal is to “keep Formlabs weird,” which is really just a fun way of saying, “let’s keep things interesting.” Since we are trailblazing the way for a new era of low-cost manufacturing, keeping things interesting isn’t difficult. Most of the things we work on have never existed before, which opens the doorway for individuals to contribute their own new ideas to the future of Formlabs.

Formlabs

What's the biggest problem your team is solving?

Formlabs is a rapidly growing company that is leading the desktop 3D printing industry and revolutionizing in-house manufacturing. Everything we’re doing and creating has never been done before. We are a work-in-progress organization and that makes it exciting to work here while providing lots of opportunities for growth.

Formlabs

Formlabs regularly attends meetups and we’ve just started hosting technical talks at our Boston HQ every Thursday. We also travel to technology trade shows all over the world and strive to stay in touch with young engineers through our involvement with programs such as BU Artemis and the Women in Technology Program at MIT, just to name a few.

Formlabs

In order to understand how Formlabs has revolutionized the 3D printing industry, you really have to go back to 2011 and survey the landscape. The 3D printing craze was in full swing and the market became flooded with low-cost FDM machines. These consumer-level printers were great for small projects and hobbyists. But there really weren’t any options available for small businesses, entrepreneurs and professionals who needed high resolution, low-cost manufacturing in-house. Formlabs was the first company to bring an SLA 3D printer to people’s desktops and allow them to prototype real-world products without shelling out tens of thousands of dollars. This was a massive game changer for medical researchers, jewelers, film makers and so many other professions who were suddenly able to produce things in-house that were never before possible due to cost and quality. Starting off as an MIT afterschool project, we’ve swelled over the past few years to a now 200+ person company. I think it’s safe to say that we struck a cord in the market!

Formlabs

One thing I really love about Formlabs is that everyone here is extremely active. We regularly have people organizing everything from whiskey tastings to ice climbing in some of the nearby mountain ranges. The interest-diversity here is vast and people are quick to jump in and learn something new. Just to name a few of my favorite internal “clubs” and groups, we have Booklabs, Filmlabs, Whiskeylabs, ping pong tournaments, Fitness Bootcamp, yoga, Ragnar, summer camps, hackathons, karaoke nights, soup groups, hikes and so many other things. If there’s something you are interested in doing outside the office, there’s a pretty good chance you’ll find a bunch of people here willing to do it with you.

Formlabs

Perks of working here

401(K)
Beer on Tap
Casual Dress
Company Outings
Dental
Fitness Subsidy
Flex Work Hours
Game Room
Happy Hours
Health Benefits
Pet Friendly
Recreational Clubs
Some Meals Provided
Stocked Kitchen
Unlimited PTO
Vision
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