Join a high-performing, tight-knit team at a fast-growing company that is using the Internet of Things (IOT) to transform how organizations sense, monitor, and make decisions. Founded out of MIT in 2005, TempAlert is trusted by more than 2,000 organizations, including Walmart, SpaceX, Apple, CVS Health, Coca-Cola, and the US State Department to help them make sensor-driven decisions. We have a solution that our customers rely on every day to make mission critical decisions; we are looking for team-oriented change agents to help shape the future of IOT.

We are looking for a highly organized and detail-oriented Program Manager to own the planning and coordination of new customer deployments. We have a product that is leading the movement to the connected enterprise: your job will be to drive deployments for the world’s largest companies and help us meet and exceed our targets.

We’re building a world-class program management organization and assembling the right team to scale aggressively. As a Program Manager, you will be responsible for planning and managing the end-to-end deployment of remote monitoring systems. You will work closely with large customers to develop a deployment plan that will complement their organization and priorities. You will collaborate with and coordinate cross-functional teams from business development, field services, supply chain management, and support to impress customers with a world-class deployment process. You will own the project time and action plan, and use a project management tool to monitor progress and ensure timely completion of all deployment details. Finally, you will keep a keen eye out for improvement opportunities and work cross-functionally to iterate on our experience and implement improvements.

Our incoming coworker is self-motivated, highly organized, detail-oriented, and people-centric. It's critical that you have hands-on experience with program or project management and can immediately begin managing high-profile programs. We are looking for someone who has expertise in managing complex projects, as well as a passion for doing things right

Within One Month, You’ll…

• Learn about our products, our customers, our target audience, our messaging/positioning and our differentiators.
• Get up to speed on our systems and processes, and work with our Onboarding and Customer Support teams to understand the entire customer lifecycle.
• Ride shotgun on an enterprise-level deployment to get a feel for the game.
• Take over a key component of a major customer rollout to add immediate value to the team.

Within Six Months, You’ll…

• Completely own a customer-related initiative, including developing and managing the time and action plan.
• Make recommendations for improvements to our methodologies.
• Plan, execute, and review an enterprise-level program deployment with one of our key customers, making process improvements and gaining institutional knowledge along the way.

Within Twelve Months, You’ll…

• Share the results and feedback from your PM initiatives across departments to drive process improvements, cost savings, and added value to the customer.
• Maintain knowledge of best practices and teach them to the rest of team.
• Ensure that our Program Management organization is scaling with our growing customer base.
• Help train new Program Managers.

TempAlert is a fast-growing company founded out of MIT and headquartered in Boston’s Leather District. We build Internet-connected sensors and software that make organizations better at sensing, analyzing, and acting on information–the type of work that enables leading organizations to lead. Our team is motivated by challenge, inspired by teamwork, and committed to improving the world. We believe that HOW you do something means everything. Read about our Vaccine Monitoring Initiative to see how we donate one system for each system we sell to bring life-saving IoT technology to healthcare clinics in the developing world. We are looking for change agents to help create a future defined by insight, agility, and informed decisions. Temp Alert is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a diverse team.