Our Opportunity:

Chewy is looking for a Digital Copywriter to join our Creative Team based in Boston, MA. The ideal candidate has a portfolio that demonstrates strategic thinking and the ability to make the complex simple. You will plan and write UX content that is on brand, on strategy, and drives conversion. A successful candidate is organized, collaborative and able to handle several different projects at the same time.

What you'll do:

• Understand and support brand, tone, and voice
• Communicate complex information in a human and friendly way
• Understand web development-related issues such as SEO, accessibility, metrics, usability and navigation
• Understand design thinking and user experience design
• Put our customers’ needs first; clear copy is always better than florid copy
• Work collaboratively with UX and UI designers to deliver quality solutions in a fast-paced environment
• Make content decisions based on customer insights and data

What you'll need:

• A portfolio demonstrating your facility with marketing copy
• At least 1 year of experience writing in a corporate or agency setting
• Comfort with ambiguity
• Ability prioritize multiple projects and adjust to tight deadlines with minimum supervision
• The demonstrated ability to write for the Web and mobile devices
• A sense of humor
• A conceptual approach to writing
• Ability to follow and advocate existing voice/style guide

Bonus:

• Experience writing for consumer brands, and, if possible, writing for an eCommerce company
• Strong proofreading skills
• Obviously, you’re an animal lover