Top Remote Business Analyst Jobs in Boston, MA

Leads discovery sessions and translates customer needs into requirements, workflows, user stories, acceptance criteria, test plans, and solution architecture inputs. Facilitates process modeling, functional testing, quality reviews, training, and organizational change management. Partners with customers, architects, technical teams, and stakeholders to solve complex business problems, improve processes, and deliver agile solutions. Mentors junior analysts and supports public-sector health programs when applicable.

Supports healthcare data and reporting initiatives by eliciting business requirements, documenting data and functional requirements, enabling standardized and self-service reporting, and partnering with Informatics and BI teams in an Agile analytics environment. Requires SQL, data governance, Azure DevOps, and Power BI competencies, with healthcare data experience preferred.

Leads requirements gathering, process design, gap analysis, user-story development, backlog quality, and Agile delivery for federal ServiceNow implementations. Collaborates with stakeholders, architects, developers, and Agile coaches; develops workflows, data models, SOPs, training materials, and UAT plans. Ensures solutions meet federal standards, accessibility requirements, and security controls while mentoring junior team members and promoting ServiceNow best practices.

Leads business analysis for an agile federal software development project supporting CBP. Elicits and documents functional and non-functional requirements, models business processes, creates user stories and acceptance criteria, and manages product backlogs with government Product Owners. Facilitates Agile ceremonies, sprint and increment planning, Scrum activities, stakeholder meetings, and velocity tracking. Designs wireframes and UI mockups, performs requirements gap analysis, and supports project milestones, deployment planning, and client communications.

Supports a federal agile software development program as a Business Analyst and UI designer. Elicits and documents functional and non-functional requirements, creates process models, wireframes, and UI mockups, and manages user stories and product backlogs in JIRA and Confluence. Facilitates Agile ceremonies, JAD sessions, sprint planning, backlog grooming, and stakeholder meetings while tracking velocity, project progress, action items, and deployment milestones. Collaborates closely with Product Owners, Scrum Masters, SMEs, developers, testers, and CBP stakeholders.

Bridges business and technical teams for banking core system integrations. The role gathers and documents requirements, manages risks and integration trackers, coordinates clients, vendors, developers, and trainers, supports implementation troubleshooting, maintains process documentation, monitors project progress, triages tickets, and trains team members.

Manages post-award financial administration for grants, contracts, and clinical trials. Responsibilities include award setup, transaction processing, compliance reviews, invoicing, cash management, collections, journal entries, financial reporting, audits, and project closeout. Analyzes financial results, resolves discrepancies, ensures compliance with GAAP, Uniform Guidance, sponsor requirements, and institutional policies, and supports accurate and timely reporting.

Supports Massachusetts DPH enterprise data modernization by gathering and documenting business, process, workflow, and data requirements. Serves as liaison between public health programs and technical teams, supports data onboarding to the Enterprise Data Platform, facilitates stakeholder workshops, defines requirements for dashboards and data products, validates solutions, and develops business analysis standards and documentation.

Analyzes business needs, gathers and documents functional and non-functional requirements, evaluates project feasibility, and coordinates system enhancements with business stakeholders, IT teams, product owners, and vendors. Supports solution design, quality assurance, data analysis, user acceptance testing, implementation planning, status reporting, and knowledge transfer throughout the software development lifecycle.

Manage a global analytics case queue and fulfill reporting, order management, and ad hoc analysis requests. Build and maintain data models, Salesforce and Gong dashboards, and performance scorecards. Support sales compensation, incentive validation, quota goal sheets, territory management, pipeline health checks, and data integrity. Partner with Sales Operations, Finance, leadership, and field teams to ensure accurate, actionable reporting and timely commission processing.

Analyzes business, customer, sales, pricing, rebate, and profitability data using data warehouses, databases, spreadsheets, statistical tools, and presentation software. Develops reports, recommendations, sales plans, contracts, and customer profiles; troubleshoots discrepancies, documents procedures, supports strategic initiatives, and participates in special projects. Requires independent problem-solving, strong communication, organization, and attention to detail.

Leads business and functional requirements for healthcare payer core administration implementations covering claims, enrollment, provider, authorization, and payment systems. Partners with customers, vendors, product, architecture, development, QA, and offshore teams to translate healthcare processes into technical requirements, workflows, user stories, and EDI mappings. Supports Agile ceremonies, solution design, risk management, stakeholder walkthroughs, MVP demonstrations, and go-live decisions.

Leads end-to-end business process discovery, mapping, governance, optimization, and automation across teams. Designs and delivers Salesforce Health Cloud and Sales Cloud solutions using no-code capabilities, including Flow, data modeling, integrations, security controls, and deployment. Facilitates stakeholder workshops, translates operational needs into scalable solutions, establishes KPIs and SLAs, drives continuous improvement, and serves as a Salesforce Health Cloud subject matter expert.

Secures enterprise business applications and integrations, including NetSuite and SAP SuccessFactors. Reviews configurations, access models, APIs, data flows, IAM, logging, and cloud controls; performs risk assessments, threat modeling, and audit support; aligns controls with FedRAMP, ISO 27001, SOC 2, and SOX requirements. Partners with application owners, cloud teams, IT, security, and business stakeholders to implement least privilege, secure configurations, compensating controls, and remediation plans.

Business Analyst supporting Department of Navy legal operations by gathering and prioritizing Appian requirements, translating business needs into technical solutions, analyzing data, coordinating stakeholders, supporting project planning and implementation, authoring documentation, facilitating workshops and change management, and assisting with testing, training, and user support.

Owns the rollout and enhancement of AI-enabled sales and operations platforms, including Aviso and the Zaigo Control Desk. Documents workflows, writes requirements, manages vendors and developers, oversees integrations, testing, training, adoption metrics, and change management. Facilitates AI use-case intake and Claude enablement, including shared prompts, context, and governed connectors. Partners across sales, revenue operations, marketing, enablement, and Information Systems to deliver automation programs.

Gather and document customer requirements, write user stories and acceptance criteria, map needs to Salesforce functionality, configure declarative solutions, and support UAT. The role includes creating process flows, test scripts, defect logs, training materials, release notes, data migration validation, backlog management, Agile ceremonies, stakeholder demonstrations, change management, and briefings for government stakeholders.

Gather and analyze business and system requirements across multiple systems, translating them into use cases and clear documentation. Facilitate stakeholder workshops, collaborate with cross-functional teams, evaluate technical solutions, support user acceptance testing, and help develop training materials. The role promotes Agile practices, applies UML and Domain-Driven Design, and contributes to projects from inception through delivery.

Supports marketing and marketing technology initiatives by gathering and documenting requirements, user stories, workflows, data flows, and acceptance criteria. Partners with Marketing, Product, Engineering, QA, Compliance, vendors, and other stakeholders on websites, landing pages, CMS, analytics, tagging, SEO, forms, integrations, and accessibility. Translates business needs into actionable requirements while addressing APIs, data mapping, permissions, errors, dependencies, and system performance.

The Business Analyst gathers and prioritizes business requirements, supports technology platform design and implementation, maintains process and stakeholder knowledge, conducts software testing and quality assurance, assists with project planning, and trains end users. The role collaborates with vendors, IT, operations, underwriting, and distribution teams to align technology solutions with business needs, KPIs, and the organization’s technology roadmap.

Lead presales and delivery as a Salesforce-focused solution architect, shaping architecture and program vision, conducting discovery, documenting business processes, writing user stories and system designs, guiding public sector digital transformations, and serving as a trusted advisor to ensure extendable, mission-aligned solutions.

Leads ServiceNow implementation projects by gathering requirements, translating business needs into technical designs, and collaborating with development teams. The role supports process analysis, stakeholder engagement, configuration and enhancement efforts, testing, training, documentation, and technical assessments. Candidates need at least three years of ServiceNow or similar implementation experience, an active Secret clearance, SDLC and Agile knowledge, and familiarity with key ServiceNow modules.

Leads business analysis for P&C insurance policy administration implementations. Gathers and translates requirements into user stories, workflows, functional specifications, and acceptance criteria; supports Majesco Policy configuration, Agile backlog management, impact analysis, traceability, SIT, and UAT. Partners with business, product, and technical teams to improve implementation quality, reduce rework, and deliver policy lifecycle, rating, underwriting, and processing solutions.

Analyzes federal financial operations, business processes, workflows, data, and reporting needs. Partners with government stakeholders to recommend process, technology, and data solutions; facilitates workshops; documents requirements and SDLC deliverables; develops test plans and manages testing. Supports implementation and adoption of financial planning and business intelligence applications while translating complex findings into actionable insights for technical and non-technical audiences.

Analyzes federal financial and operational data, documents business processes and requirements, facilitates stakeholder workshops, recommends process and technology improvements, and supports financial planning solutions. The role develops documentation, test plans, business use cases, and training materials while collaborating with designers, developers, budget specialists, and government stakeholders. It also guides adoption of analytics and reporting solutions, reconciles data, resolves exceptions, and supports application testing and enterprise implementations.