Top Remote Business Analyst Jobs in Boston, MA

Gather and document business and functional requirements, analyze processes, recommend improvements, produce BRDs/FRDs/user stories and process maps, support solution design, UAT, testing and deployment, produce reports/dashboards, monitor project progress, and support change management and stakeholder communication.

The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.

The Senior Business Systems Analyst will optimize Lead-to-Cash processes, drive data analysis, manage system configurations, and lead cross-functional projects.

Partner with Finance, Accounting, and Revenue Operations to design and deliver Power BI analytics, semantic models, and decision support for forecasting, close, revenue, and spend analysis. Translate finance concepts into metrics, reconcile data across systems, collaborate with data engineering, and apply AI-assisted tools to automate and scale finance analytics for executives and business partners.

Work on client-facing software services teams to gather and document complex business requirements, produce user stories and workflows, configure systems, assess feasibility, design acceptance tests, and deliver training to achieve agency outcomes.

Partner with U100 sales to drive small-business growth by delivering analysis, reports, dashboards, and strategic sales support. Recommend process improvements, correct operational errors, lead projects, train sales on platforms, and support renewals and financial/contract evaluations.

The Senior Business Systems Analyst will leverage ServiceNow for automation, aligning solutions with business needs, enhancing user experience and driving AI-assisted solutions.

This role involves managing the discovery and requirements for a workforce development SaaS platform, gathering client workflows, writing user stories, and supporting delivery through testing and implementation.

The Senior Consultant will lead software implementation projects, conduct workshops for requirements gathering, assist in application configuration, perform testing, and train users while ensuring solutions meet client expectations.

Lead discovery with stakeholders to define Salesforce requirements, perform fit-gap analysis, write user stories and solution designs, configure declarative Salesforce features, manage integrations and data migrations, coordinate development and testing, deliver training, and support project scoping and delivery within an agile framework.

Lead design, implementation, and delivery of enterprise process automation. Gather requirements, design workflows, manage SDLC, support/troubleshoot platform, mentor teams, and collaborate with data and business stakeholders to improve efficiency.

Gather, analyze, and document business requirements for ServiceNow CPQ and CRM/Quote-to-Cash processes. Recommend process improvements, run Agile/Scrum ceremonies, and collaborate with stakeholders and technical teams to ensure solutions meet client needs.

Gather and document client requirements for ServiceNow CPQ/CRM; convert requirements into user stories and functional documentation; recommend process improvements; run Scrum meetings and manage Agile processes; coordinate stakeholders and technical teams to ensure delivery.

Support third-party vendor security reviews by triaging intake, executing standard review workflows, maintaining vendor metadata, ensuring data quality, tracking SLAs, documenting outcomes, and assisting automation and reporting under senior guidance.

Support VA healthcare modernization by eliciting and documenting business, functional, and technical requirements; run stakeholder interviews, workflow and gap analyses; translate needs into user stories, epics, process flows and acceptance criteria; support Agile delivery, UAT, system integration, interoperability work, and ensure solutions align with VA policies and federal compliance.

The Business Analyst will gather requirements from clients, support project lifecycles, conduct demos, and manage change, while utilizing ServiceNow. Responsibilities include documentation and relationship building.

Serve as the bridge between business stakeholders and technical teams: gather and document requirements, write user stories and acceptance criteria, manage and prioritize product backlog, facilitate Agile ceremonies, coordinate cross-functional delivery, support UAT, and validate delivered solutions.

Serve as liaison between business and technical teams to gather, document, and translate requirements; analyze processes and impacts; assist testing and training; deliver product presentations; manage interdependencies across product suite; collaborate with stakeholders; travel up to 25%; maintain qualification to work on U.S. military installations.

Lead enterprise data governance strategy and implementation. Partner with stakeholders to define data ownership, quality rules, metadata, and controls. Document requirements, processes, data dictionaries, and KPIs. Coordinate governance councils, audits, and vendor integrations, and embed governance into ETL and data integration pipelines to ensure compliance and data quality.

Lead requirements gathering and process design for federal clients, translate mission needs into ServiceNow user stories and functional specs, perform gap analyses, design Agile/SOPs, ensure compliance with Section 508 and FISMA/NIST, mentor junior staff, conduct peer reviews, develop process maps and UAT plans, and produce federal-grade deliverables and training materials.

Lead requirements definition and solution design for federal ServiceNow implementations. Facilitate discovery workshops, convert mission needs into user stories and acceptance criteria, perform gap assessments, own backlog quality and UAT, produce federal-standard documentation, mentor junior staff, and ensure designs meet Section 508 and FISMA/NIST requirements while minimizing customization and technical debt.

Lead requirements gathering and process design for federal clients, translate mission needs into ServiceNow solutions, author user stories and acceptance criteria, ensure federal compliance (Section 508, FISMA/NIST), mentor junior staff, run UAT, and produce SOPs, user guides, and training materials.

Support TEA OnePlan and IDS initiatives by inventorying data systems, creating vendor-ready data maps, assessing data quality, and designing scalable Ed-Fi-aligned data integration strategies. Gather and document business and system requirements (Modern Requirements), process flows, UI mock-ups, and translate into functional requirements for vendor development. Support related IDS workstreams like LASO, GSA, and OneSystem.

Lead cross-functional teams to gather and document complex requirements for Salesforce Sales & Service Cloud, analyze business processes, design and implement CRM solutions, support engineering, validate configurations, train business leads, and recommend enhancements to improve order-to-cash and customer service workflows.

Lead fraud analytics for application fraud detection: identify emerging patterns, design and test real-time defenses, balance risk and customer experience, build dashboards and metrics, and collaborate with Operations, Product, Data Science, and Engineering to reduce fraud losses and improve cardholder experience.