Top Remote Operations & Support Jobs in Boston, MA

Manage a team of Professional Services Engineers, deliver GitLab platform services, ensure customer satisfaction, and improve operational effectiveness. Foster team growth and technical delivery consistency across projects while collaborating with cross-functional partners.

The Support Operations Manager at Apollo.io will develop AI and automation strategies for their support platform, oversee the Intercom tool, lead automation initiatives, and improve customer experience while driving operational efficiency.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

The Operations Enablement Lead will manage a high-performing team, drive strategic program execution, and ensure compliance in financial operations. Responsibilities include stakeholder alignment, risk management, and process improvement within a regulated environment.

The Deal Desk Specialist manages sales opportunity closures, guides quoting processes, collaborates with cross-functional teams, and resolves booking issues timely.

The Executive Assistant manages executive calendars, meetings, travel, and maintains organized workflows. This role enhances productivity, ensuring smooth operations and effective coordination across stakeholders.

As Workforce Management Manager, you'll lead workforce planning, optimize staffing efficiency, analyze performance metrics, and develop forecasting models to enhance operations.

The STD Unit Leader ensures team performance in claim management, customer service, and expense management while providing guidance, removing obstacles, and analyzing data to achieve business objectives.

The Founding Product Operations role involves investigating complex issues in product and vendor systems, coordinating release processes, and improving workflows in a healthcare setting.

Lead and manage the onboarding strategy for veterinary clinics, overseeing a team of specialists, ensuring successful implementation and client delivery across multiple projects.