Top Legal Tech Operations & Support Jobs in Boston, MA

The IT Help Desk Specialist provides Tier 1-2 technical support remotely, troubleshooting issues, managing tickets, and ensuring user satisfaction while supporting firm technology systems.

The Support Enablement Specialist will create and maintain training content, support onboarding, track progress, and enhance learning experiences in a fast-paced environment.

Provide operational support for law firms through phone and email, responding to inquiries and resolving issues while managing tasks and using CRM software.

The Office Administrator will manage daily operations, oversee office staff, support firm initiatives, handle recruitment, training, and act as a liaison with various departments.

The Operations Associate will provide administrative assistance and operational support, manage communications, perform data entry, and organize meetings.

The Director of Production will lead the production team, optimize transcript production processes, implement policies, and achieve company goals while ensuring high-quality service.

The Production Operations Associate manages the transcript production lifecycle, ensuring accuracy and timely delivery of documents. Responsibilities include pre- and post-production tasks, organizing materials, and collaborating with teams to maintain efficient workflows.

This role focuses on strategic quota and commission modeling, providing insights to leadership, managing incentive rollout, and ensuring cross-functional alignment in a sales operations context.