Provide high-level administrative support to the Chief Product Excellence Officer: manage complex calendars, coordinate travel and vendor/visitor logistics, prepare presentations and expense reports, synchronize executive meetings, execute special projects, assist HR/Facilities/IT onboarding, and handle after-hours urgent requests.

The role involves administration of Salesforce Service Cloud, supporting DevOps and release management, troubleshooting CX platform issues, and maintaining data integrity for customer journey insights.

Provide operational and administrative support for Global Media: coordinate meetings, rhythms, onboarding, vendor interactions, travel and expenses, and special projects. Maintain directories, trackers, and communications; prepare briefing materials and presentations; ensure alignment across teams and timely follow-up to keep projects and leadership activities on schedule.