Top Operations & Support Jobs in Boston, MA

The Global AI-Enhanced Quality Manager will lead the QA strategy, modernize practices using AI, and ensure high standards for consumer experiences internationally.

The North America Commercial Planning Lead manages demand forecasting, collaborates with sales and finance, and improves planning processes for inventory and service.

Execute global inventory planning and fulfillment for assigned product categories to maximize service levels, manage purchase orders, adjust for demand/supply changes, collaborate cross-functionally, monitor inventory health, and lead process improvements to optimize KPIs and lifecycle transitions.

The role focuses on managing escalation strategies to improve customer experience, ensure compliance, and prevent future escalations by collaborating with BPO teams and analyzing operational processes.

The DTC Fulfillment Analyst monitors and improves order delivery performance, manages exceptions, collaborates with carriers, and enhances the consumer experience.

The Facility Operations Lead oversees operations and maintenance of R&D lab and office space, managing staff, budgets, and vendor relations, while ensuring compliance with safety regulations.

Support end-to-end forecasting for new product launches, analyze sales strategies, communicate with stakeholders, and help guide innovation by framing forecasts and identifying risks.

Support sales performance for assigned retail accounts via demand planning, inventory tracking, purchase order execution, reporting, trade spend tracking, and forecasting. Maintain forecasts and internal systems, analyze POS and business trends, coordinate with Sales, Demand Planning, and Supply Chain, assist customer calls and presentations, and prepare monthly performance summaries.

The App Product Development Intern will support the creation of digital experiences and collaborate with various teams to enhance app features and product development processes at SharkNinja.

The Trade Merchandising Coordinator manages operational logistics for in-store displays, ensuring accurate setup, coordination with vendors, and timely delivery tracking across teams.