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Top Operations & Support Jobs in Boston, MA
Beauty • Robotics • Design • Appliances • Manufacturing
The role involves administration of Salesforce Service Cloud, supporting DevOps and release management, troubleshooting CX platform issues, and maintaining data integrity for customer journey insights.
Top Skills:
Amazon ConnectAPIsCcaasDevOpsGenesysSalesforce Service CloudZoom
Beauty • Robotics • Design • Appliances • Manufacturing
The Senior Manager will oversee communication planning and coordination across StoryWorks, ensuring timely execution of multiple initiatives and stakeholder alignment.
Top Skills:
AirtableAsanaMonday.ComWrike
Beauty • Robotics • Design • Appliances • Manufacturing
The Global AI-Enhanced Quality Manager will lead the QA strategy, modernize practices using AI, and ensure high standards for consumer experiences internationally.
Top Skills:
Ai-Supported Qa ToolsZoom
Beauty • Robotics • Design • Appliances • Manufacturing
The role focuses on managing escalation strategies to improve customer experience, ensure compliance, and prevent future escalations by collaborating with BPO teams and analyzing operational processes.
Top Skills:
Compliance SystemsData Analysis ToolsPerformance Reporting Software
Reposted 11 Days AgoSaved
Beauty • Robotics • Design • Appliances • Manufacturing
Support end-to-end forecasting for new product launches, analyze sales strategies, communicate with stakeholders, and help guide innovation by framing forecasts and identifying risks.
Top Skills:
Excel
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