Top Hybrid Content Jobs in Boston, MA

Creates technical documentation, tutorials, learning paths, implementation guidance, and best practices for ServiceNow platform development experiences. Partners with product managers, engineers, designers, and developer experience teams to translate complex technical concepts into actionable content for developers, administrators, and solution builders. Builds prototypes, explores web technologies, identifies content gaps, maintains DITA-based documentation, improves content processes, and contributes to content strategy and customer enablement.

Own EF Adventures’ brand voice and copy across campaigns, email, paid media, social, landing pages, blogs, print, CRM, and integrated marketing. Lead campaign ideation, messaging strategy, brand storytelling, editorial oversight, and creative collaboration from concept through launch. Develop conversion-focused, SEO-aware content, refine AI-assisted copy workflows, present strategic concepts, and use audience insights and performance data to improve messaging.

Develops and delivers communications supporting Harvard Human Resources programs and priorities. Responsibilities include writing and editing newsletters, web content, presentations, FAQs, and marketing materials; managing segmented email campaigns; maintaining templates; analyzing engagement data; and creating social media content. The role also supports communications planning, stakeholder collaboration, accessibility, branding, and project execution while handling confidential information.

Develops brand and marketing copy across campaigns, websites, product detail pages, UX journeys, broadcast emails, and automated lifecycle sequences. Collaborates with creative and video teams on campaign concepts, taglines, scripts, and narratives. Uses generative AI, custom prompts, and brand-trained LLM workflows to accelerate research and copy iteration while preserving brand voice. Translates technical product specifications into compelling benefits for tradespeople and manages projects from brief through execution.

Produce high-volume B2B content across formats (thought leadership, articles, reports, landing pages, scripts, social). Research and interview experts, develop editorial angles, plan cross-channel story distribution, manage editorial calendars and timelines, collaborate with PR and creative teams, and edit for clarity, accuracy, and consistency.