Top Healthtech Jobs in Boston, MA

Leads regional strategy and growth initiatives across payer, partnership, and healthcare markets. Partners with senior leaders to align stakeholders, evaluate opportunities, develop recommendations, and translate enterprise priorities into actionable plans. Oversees cross-functional execution, governance, reporting, performance management, and operational improvements in a complex matrixed environment. Builds high-performing teams and drives measurable business outcomes across functions and customer accounts.

Leads technology, AI, knowledge, and tooling strategy for Membership Services. Owns AI-powered member servicing, technology ecosystem optimization, knowledge management, automation, and servicing journey improvements. Partners with Product, Business Technology, AI Software, Analytics, and Operations to translate service needs into scalable solutions, improve resolution efficiency, reduce member friction, and deliver measurable member and operational outcomes.

Leads the technical design, development, testing, deployment, and support of Epic Aura integrations for ordering, results delivery, and healthcare data sharing. Collaborates with hospital IT teams, Epic representatives, and clinical users; manages testing cycles, supports go-live and production issues, documents workflows, and provides subject matter expertise and training. Requires Epic build experience, certification, and knowledge of clinical or laboratory interfaces, with HL7, FHIR, and Epic interoperability experience preferred.

Serve as the primary technical account contact for enterprise life sciences customers after go-live. Manage Success Package delivery, customer relationships, escalations, adoption risks, Benchling tenant configuration, and optimization projects. Develop project plans, coordinate with Customer Success, Professional Services, Support, and Sales, and advise stakeholders ranging from scientists to executives. Maintain product expertise and execute sprint-based accelerators that improve customer workflows and platform usage.

Oversee a portfolio of managed services customers, driving program strategy, customer onboarding, executive business reviews, performance governance, and value realization. Lead Foundation Building for new customers, coordinate implementation and transition activities, maintain dashboards and Salesforce updates, and establish scalable standards across Access Intelligence Platform offerings. Partner with cross-functional teams to improve services, resolve escalations, align programs with product strategy, and support customer retention and expansion.

Lead product marketing for ZAIDYN Field Performance, defining positioning, narratives, go-to-market strategies, launches, packaging, and sales enablement. Develop messaging, demos, case studies, ROI stories, and competitive materials while partnering with product, sales, customer success, and industry marketing teams. Conduct market and buyer research, oversee win/loss analysis, support advocacy programs, and translate AI and analytics capabilities into compelling customer value across global markets.

Own and grow a portfolio of large health system partnerships through consultative enterprise selling. Lead complex, multi-stakeholder sales cycles, drive renewals and expansions, negotiate commercial contracts, partner cross-functionally, and travel frequently to build executive relationships and accelerate adoption.

Manages the post-sale client experience for new distribution channels, including onboarding, installation coordination, customer education, operational support, machine performance monitoring, account health tracking, and advocacy. Partners with Sales, Technical Services, Supply Chain, and Field Operations to resolve needs, improve uptime, identify expansion opportunities, and strengthen long-term client value. The role also supports client activations, feedback collection, testimonials, and scalable service strategies.

Supports global compliance operations across healthcare, contracts, insurance, data protection, information security, and risk management. Responsibilities include reviewing agreements, managing regulatory declarations, administering insurance policies and claims, maintaining internal controls, preparing compliance reports, and contributing to policies, training materials, and guidance. The role is a six-month temporary contract with potential conversion to permanent employment.

Leads quantitative and qualitative consumer research projects, brand-health tracking, audience measurement, and recurring insights programs. Analyzes surveys, behavioral metrics, syndicated data, and competitive intelligence to identify trends and business implications. Creates reports and presentations that translate findings into recommendations for marketing, brand, product, and customer experience teams. Manages survey platforms, research quality, vendors, timelines, and cross-functional stakeholder communication.