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Top Entry Level Information Technology IT Support & Helpdesk Jobs in Boston, MA
Information Technology • Software • Consulting
Provide hands-on incident handling, troubleshoot technical issues, analyze logs and patterns, document ticket updates, escalate to senior teams, and support SLA-driven workflows while learning support processes.
Top Skills:
AdtechAPIsCloud EnvironmentsCSSDatabasesHTMLJavaScriptJIRAMonitoring ToolsPythonServicenowZendesk
Information Technology • Mobile • Travel
Provide real-time technical support via live chat and inbound/outbound calls: troubleshoot product issues, document interactions in CRM, escalate when needed, meet KPIs, and collaborate with cross-functional teams.
Top Skills:
Chat Support SoftwareCrm SystemsWeb-Based Chat
Artificial Intelligence • Big Data • Information Technology • Analytics
Provide technical assistance and troubleshooting for software products, collaborate with development to resolve issues, and ensure smooth operation and positive user experience while communicating effectively with clients.
Information Technology • Consulting
Responsible for production support focusing on UPM, troubleshooting application issues, monitoring systems, and coordinating with teams for incident resolution.
Top Skills:
Upm
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.
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Top Companies in Boston, MA Hiring Operations & Support Roles
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