Top Financial Services Customer Success & Experience Jobs in Boston, MA

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.

As a Dealer Success Manager, you partner with auto dealers to enhance their success through strategic sales processes, training, and support aimed at maximizing their use of the Navigator Platform.

The Senior Social Media Community Partner drives Citizens' advocacy programs, elevating leadership presence on social media, collaborating across teams, and optimizing performance metrics.

As a Customer Success Manager, you will onboard clients, manage strategic relationships, drive product adoption, monitor client health, and advocate for clients internally while conducting training sessions.

The Procore Consultant II will design and implement client-specific solutions, train teams, mentor analysts, and support sales efforts with Procore and construction accounting expertise.

As a Care Manager, you will guide English and Spanish speaking families through loss-related tasks, provide support through multiple channels, and innovate processes for improved service delivery.

The Claims Adjuster will manage workers' compensation claims, ensuring compliance with regulations and delivering excellent customer service throughout the claims process.

Manage and resolve customer claims escalations for disability services, ensuring customer satisfaction through investigations and collaborations with internal teams.

The Default Servicing Specialist monitors investments for default events, communicates with homeowners, and conducts due diligence on default incidents, maintaining accuracy and compliance with regulations.

The Technical Support Engineer II will triage support tickets, engage with customers for issue clarification, and hand off cases to senior engineers. Responsibilities include resolving straightforward tickets, gathering technical details, maintaining ticket hygiene, and identifying process improvements.