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Top Financial Services Customer Success Jobs in Boston, MA
Fintech • Information Technology • Payments • Financial Services • Cryptocurrency
Provide technical support to end-users for hardware, software, and network issues, ensuring timely troubleshooting and resolution of device problems.
Top Skills:
iOSWindows
Fintech • Mobile • Payments • Social Impact • Financial Services
As a Support Specialist, you'll handle inbound communications from borrowers, manage internal collection strategies, and enhance customer satisfaction while ensuring adherence to regulations.
Top Skills:
Zendesk
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
The Team Lead, Commercial Auto will manage a customer service team, track performance metrics, coach team members, and liaise across teams to ensure successful operations and customer experiences.
Top Skills:
Collaboration ToolsFive9G-Suite ToolsLms/KmsQa ToolsSalesforceTelecom ToolsWfm
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Fintech • Machine Learning • Mobile • Software • Financial Services
As Customer Advocate for Social Media, you'll manage online customer interactions, ensuring timely and empathetic responses while enhancing brand reputation.
Top Skills:
BrandwatchBufferHootsuitePercolateSprout Social
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Fintech • Insurance • Payments • Social Impact • Financial Services
The Experience Banker provides support via multiple channels for banking products, assists clients with inquiries, and manages ticket workflows.
Top Skills:
ChatCommunication Tools (PhoneEmailMobile Banking ApplicationsOnline Banking SystemsVideo)
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a CX Program Lead, you'll analyze data for customer insights, create reports, influence product strategy, and advocate improvements in the customer experience.
Top Skills:
LookerQualtricsSalesforceSprinklrSQLTableauTethr
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Support Capital Markets and Investments document requests, ensuring accuracy and timely delivery of services while providing exceptional customer support.
Top Skills:
Google SuiteMS OfficeWorkiva
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Fintech • Machine Learning • Payments • Software • Financial Services
The Production Support Principal Associate will provide advanced technical support for a SaaS product, troubleshoot issues, and ensure system reliability while collaborating with various teams to enhance service performance.
Top Skills:
AWSAws CloudwatchBashDatabricksDevOpsMicroservicesNew RelicPythonSnowflakeSplunkSQL
Artificial Intelligence • Fintech • Payments • Software • Consulting • Financial Services • Automation
The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.
Top Skills:
NetSuiteSalesforce
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
As a Customer Service Representative at Enova, you will provide exceptional support to customers, manage inquiries, and update accounts accurately after a four-week training program.
Top Skills:
Crm Systems
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