Customize and manage Zoho suite (CRM, Analytics, SalesIQ, Sign, Writer, Recruit, People, Inventory, Subscriptions), generate reports, prioritize team follow-ups, refine support processes, lead projects from vision to implementation, and provide data analysis and internal Zoho support.
This is a remote position.
* Zoho CRM Customization (Major Plus)
* Zoho Writer Customization
* Zoho Sign Customization
*Zoho Analytics Customization (Major Plus)
* Zoho Recruit
* Zoho People
* Zoho Inventory
* Zoho Subscriptions (Major Plus)
* Zoho SalesinBox
* Zoho SalesIQ Customization (Major Plus)
* Zoho report customization
* Generate Zoho reports
* Prioritize team follow up and action items
* Have flexible availability to accommodate the team schedules
* Refine internal company support process
* Experience with Zoho One with ALL apps is a major plus
* Other responsibilities as needed
Requirements
* Bachelor's Degree in Business Management, Business Administration, Finance or Computer Science, or related field
* Any Zoho Certifications or proven Course Trainings (Major Plus)
* Proven customization work
* Zoho Skills test will be given
* Strong project management skills, being able to manage complex projects, commitment to task completion, including figuring out processes and moving projects from vision to implementation
* Data analysis skills, both within and outside of Zoho
* Excellent computer skills, including proficiency in Microsoft Excel, multiple CRM platforms (especially ZOHO)
* Ability to work independently and as a member of a team and the management
* Well organized and highly self-motivated
* Must be highly detail oriented and have the ability to effectively multi-task
* Must have excellent management and leadership skills
* Extensive knowledge of the products and services offered by the company.
* Must be fluent in English speaking and writing. An aptitude test will be given
* Developing Standards
* Attention to Detail
* Confidentiality Agreement will be provided to sign and be notarized
* Thoroughness
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
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