Writer

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.

Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.

Read more in our Bloomberg funding announcement here.

About the Role

As a Writer at Solace, you will be responsible for developing and executing copy that drives positive customer perception, experience, and retention. You are a self-starter interested in working on a broad set of in-house initiatives and taking on significant direct ownership responsibility.

This individual contributor role is for the ambitious, the curious and those who don't shy away from feedback. You will report directly to our Creative Director.

What You’ll Do

• Have innovative ideas—and bring them to life.

• Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way.

• Rapidly create powerful copy while laughing in the face of potential failure. Writer’s block? You don’t know her.

• Serve as a go-to liaison between product and cross-functional partners to support strong user-facing language in all written documentation.

• Aggressively meet deadlines.

• Learn and become a guardian of the Solace brand and user expectations, upholding standards and best practices across every touchpoint.

What You Bring to the Table

• A bias toward action and execution. You have an exceptional craving for momentum, and you thrive on timelines that would be unrealistic for most others.

• Comfort with ambiguity and a refined palate for controlled chaos.

• Unfettered creativity.

• Intuition on what it takes to create delightful, consumer-oriented experiences that can enchant users on both sides of the marketplace.

• Great communication skills that help you work across departments to make visions come to life.

• 3+ years of relevant experience in Consumer startups.

Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to [email protected] or [email protected].