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JPMorganChase

Workplace Solutions, Advisor Engagement Manager

Reposted 10 Hours Ago
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Hybrid
New York, NY
Senior level
Hybrid
New York, NY
Senior level
Lead practice management strategy for advisors, design training programs, enhance advisor engagement, and provide ongoing support, ensuring effective equity plan communication.
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Job Description
Join J.P. Morgan Workplace Solutions as an Advisor Engagement Manager to lead the practice management strategy for advisors working with workplace participants. You'll play a key role in enabling the advisors to convert those participants into wealth management clients. If you are a collaborative team member, solutions-oriented team-member who consistently delivers best-in-class service, J.P. Morgan is the place for you.
As an Advisor Engagement Manager, you will lead the strategy and execution of training and practice management initiatives for Workplace Solutions advisors. You will work closely with advisors to instill a comprehensive understanding of equity awards and to optimize commercial reinvestment outcomes. Working in a complex, team-oriented, and fast-paced environment, you'll partner with advisors, product teams, and operations to deliver a seamless and integrated experience for participants and advisors. You should be a problem-solver with a client-first mindset, and inspiring confidence and trust among advisors and internal stakeholders.
Job responsibilities
  • Design and implement comprehensive training and prequalification programs for advisors, ensuring alignment with the business' strategic goals and enhancing advisor effectiveness.
  • Prepare and facilitate engaging seminars and webcasts designed to help advisors position equity awards with participants across wealth levels, piquing interest in broader financial planning benefits.
  • Develop and manage leads management processes, leveraging systems and tools to track advisor-to-participant engagement metrics and optimize conversion strategies.
  • Collaborate with Workplace Solutions team members and broader firm stakeholders to seamlessly integrate advisors into the participant experience.
  • Analyze data to refine and target training and lead management strategies, increasing advisor engagement.
  • Provide ongoing support and coaching to field teams, ensuring successful adoption of enablement programs and sharing industry trends and best practices.
  • Serve as a true expert in equity plan reinvestment strategies, articulating these nuances in an easy-to-understand format.

Required qualifications, capabilities, and skills
  • Bachelor's degree or equivalent.
  • 5+ years of experience in the equity plan or workplace industry.
  • FINRA Securities Industry Essentials, Series 7, and Series 63 licenses required for the position; candidates without licenses must obtain them within 90 days of start date.
  • Proven ability to operate effectively in a matrix organization, managing tight deadlines and multiple stakeholders.
  • Exceptional public speaking skills.
  • Strong communications skills including active listening, the ability to assess needs and adapt approach in real-time, empathy, , and clear communication.
  • Ability and willingness to travel (10-20% travel vs in-office anticipated) to deliver onsite seminars to advisors.
  • Proficiency with Microsoft Office Suite (Word, Excel, and PowerPoint) and Microsoft Outlook.

Preferred qualifications, capabilities, and skills
  • Experience in an advisor-facing role is highly preferred.
  • Certified Equity Professional (CEP) certification is preferred.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Top Skills

Excel
Microsoft Office Suite (Word
Outlook)
PowerPoint

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