Workplace Services Assistant

Job Description Summary

For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.

In our collegial environment that’s marked by low turnover and high energy, you’ll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.

We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.

HarbourVest is an equal opportunity employer.

This position will be a traditional work arrangement, which translates to 5 days per week in the office.

The Workplace Services Assistant is the face of our workplace experience, helping to build an environment where our employees and visitors feel encouraged, supported and motivated.

This role blends hospitality, operations, and community support to ensure our office is not just a great place to work, but a place where people learn and grow.

• A people person who enjoys helping others and building relationships
• Able to balance multiple priorities with ease and has strong organizational skills
• Diligent, proactive, and takes pride in keeping things running efficiently
• Tech-comfortable and willing to learn new workplace tools

• Greet and assist employees, guests, and clients with a high level of professionalism and customer service.
• Partner with Facilities and building management for cleaning and building maintenance requests.
• Provide administrative support such as expense reporting, vendor coordination and invoice processing.
• Help onboard new employees with workspace set up and workspace orientation.
• Assist with Health, Safety, and Security procedures including visitor management and emergency protocols.
• Assist with workplace events and programs that bring our community together and strengthen culture.
• And other responsibilities as required

• Strong interpersonal and communication skills with a service-first attitude
• Organization and an ability to lead multiple tasks and prioritize in a fast-paced environment
• A professional demeanor and strong attention to detail
• Experience in a client-facing role with an emphasis on hospitality services
• Problem solving and initiative
• Team collaboration
• Flexibility and adaptability

• Associate’s Degree or equivalent experience

• 1-3 Years experience in a customer-service capacity preferred