Workplace Experience Associate

Responsibilities

Coordinate daily office operations, including managing catering, supplies, and vendor relationships to ensure a seamless workplace experience

Plan and execute employee engagement initiatives that foster connection, collaboration, and alignment with WHOOP values

Support the planning and execution of internal company-wide events, including summer parties and holiday celebrations, as well as external events.

Partner cross-functionally with People & Culture, Recruiting, and IT teams to deliver high-quality in-office experiences

Proactively manage day-to-day responsibilities, demonstrating initiative and strong ownership of tasks

Balance administrative duties with hands-on, on-site support (approximately 50% desk-based, 50% active throughout the facility)

Maintain organization and cleanliness of shared spaces to ensure the office reflects WHOOP standards

Provide occasional front desk coverage, acting as a first point of contact for guests and delivering a high-quality, hospitality-driven experience.

Identify opportunities to improve workplace processes and enhance overall employee satisfaction

Qualifications

1-3 years of experience in workplace operations, office coordination, hospitality, or event planning

Available to work outside of core business hours when needed

Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

Excellent communication and interpersonal skills with a service-oriented mindset

High attention to detail and a proactive approach to problem-solving

Ability to work both independently and collaboratively across teams

Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. 

Fully in-person position out of our Boston HQ