Processes workers’ compensation and self-pay billing activities, including entering charges, posting payments, reviewing surgical billing, preparing invoices and refunds, submitting documentation, supporting appeals, and updating patient and attorney account information. Documents communications in the billing system and assists with records, correspondence, and administrative tasks. This is an in-person role requiring high school education, computer proficiency, communication skills, and occasional travel to other sites.
Job Title: Workers Comp Billing Coordinator
Reports to: Workers Comp Manager
This is an in-person position in our Mansfield location
GENERAL SUMMARY OF DUTIES: The Billing Coordinator position is responsible for completing tasks as directed by Workers Comp Manager
Essential Job Functions:
- Go through correspondence to ensure payments have been made.
- Assist with writing up refunds.
- Fax notes to Worker’s Comp vendors.
- Assist with making copies and mail out invoices.
- Send out 2nd insurances to carriers and print EOB’s.
- Review surgery list to ensure surgeries are billed.
- Process charges on patients’ credit cards.
- Enter office visit charges.
- Post payment batches for self-pay balances and credit cards.
- Pull backup information when needed for appeals and check to see if they have been resolved.
- Assist biller with self-pay patients, posting of payments and charges, copying records per direction and filing of work completed.
- Contact attorney accounts monthly to obtain current information regarding case.
- Call patients for demographic update, updating info in appropriate area of the billing system, obtaining notes for claim submission and other duties as assigned.
- Ensure all communication is documented in appropriate area for professional team to review on billing system.
- Additional duties as assigned by the Manager to meet department needs.
Requirements:
- High School education.
- Must be self-directed and able to work with minimal supervision and direction.
- Skills in oral and written communication. Knowledge of computer applications for medical billing, financial data, spreadsheets, and word processing.
- Previous billing coursework/education preferred.
- Must be able to travel to all sites if/when necessary.
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