Workday Engagement Manager

Are you interested in joining a first-of-its-kind Workday partner exclusively focused on Workday Skills and the Talent Lifecycle? Are you passionate about the future of work, talent intelligence, and the skills paradigm shift? If so, come join the Skills Squad! As a trusted Workday partner, Skillcentrix advises leading organizations-including Fortune 500 clients-on adopting skills-based operating models across talent, learning, and workforce planning. Our work sits at the intersection of strategy, technology, and execution, with a sharp focus on measurable value realization.

As a Workday Engagement Manager you will fully manage the successful implementation of Workday solutions for customers by working closely with customer business teams and internal delivery teams to drive the scope, definition and delivery of solutions. You’ll take accountability for the complete delivery lifecycle. You’ll manage all aspects of your projects. This will include project planning, resourcing, milestone tracking, budget and financial management, and customer satisfaction.  

Responsibilities: 

Client Engagement & Relationship Management 

• Works directly with clients to define and oversee execution of engagements.   
• Responsible for client satisfaction during the implementation 
• Continually seek opportunities to increase customer satisfaction and deepen client relationships.  
• Have a broader understanding of the business context and strategic goals of the project, enabling them to make decisions that align with the overall objectives of the organization. 
• Serve as the primary point of contact for all project stakeholders, including team members, clients, and senior management. This centralized communication helps in streamlining decision-making and resolving conflicts. 
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW. 

Project Execution 

• Responsible for coordinating and managing various aspects of the project, including timelines, resources, and deliverables. This involves ensuring that the project stays on track and that all team members are aligned with the project goals. 
• Acting as a key point of contact for clients and stakeholders, managing expectations and resolving any issues.
• Identify and mitigate project risks, which may not always be apparent to individual team members. Anticipate potential issues and take proactive measures to address them. 
• Work closely with the assigned team members to manage day-to-day activities across project phases.
• Manage internal cross-functional trams in support of project needs. 
• Ensure projects are properly planned and staffed.  
• Ensure all business opportunities are maximized through proper and timely follow up, tracking, and looking for creative approaches to client needs.

Qualifications:

• 5+ years of experience in project management, preferably supporting Workday implementation, optimization or governance projects. Workday EM/PM certified preferred.
• Proven experience in business development, client engagement, or consulting (minimum 2 years preferred).
• Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all organizational levels.
• Strong problem-solving and negotiation abilities, with a track record of delivering solutions in complex environments.
• Detail-oriented with excellent organizational and time management skills.
• Comfortable with technology; experienced in HRIS platforms and Microsoft Office suite.
• Ability and willingness to travel up to 20% as project needs dictate.

We are an Equal Opportunity Employer and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable laws. We are committed to creating an inclusive and supportive workplace for everyone.

Applicants for employment must reside in the United States and must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.