WorkBrain Techno-Functional Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

We are seeking an experienced WorkBrain Techno-Functional Manager to join our team. This is an exciting opportunity to contribute to a growing team and help optimize timekeeping processes within the organization. In this role, you will be responsible for ensuring accurate tracking of employee hours, scheduling, attendance, and supporting HR and payroll processes. The WorkBrain Techno-Functional Manager will bridge business needs with technical solutions, have strong experience with WorkBrain, and familiarity with Kronos and other systems is a plus. If you have a passion for data analysis and systems management, we encourage you to apply!

Key Responsibilities:

• Administer and manage time and attendance systems (primarily WorkBrain) for accurate timekeeping and scheduling.
• Perform system configuration and maintenance of the WorkBrain time and attendance platform.
• Troubleshoot and resolve issues related to time entries, scheduling, and system performance in WorkBrain.
• Test WorkBrain configurations and custom solutions, identifying and resolving issues or defects.
• Collaborate with HR, payroll, and other departments to ensure smooth data flow and compliance with labor laws.
• Generate regular reports and data analysis for business leaders to assess attendance trends and labor costs.
• Provide support and training to employees and managers on timekeeping procedures and WorkBrain system use.
• Ensure that employee work hours are compliant with organizational policies and government regulations.
• Handle escalations and work on continuous improvements to streamline processes.
• Perform data audits to ensure accuracy and integrity in time tracking.
• Support any time and attendance-related projects and system upgrades.

Required Qualifications

• 5+ years' experience with WorkBrain Workforce Management Software
• 5+ years' experience working in time and attendance management field
• 4+ years' experience with labor laws, union rules, and organizational timekeeping policies
• 4+ years' experience working with large datasets and perform data analysis using SQL
• 3+ years' experience Managing Project using Agile Methodology in a large, matrixed organization

Preferred Qualifications

• Experience with system implementation or upgrades
• Strong understanding of HRIS systems and integrations
• Familiarity with Kronos or similar large scale enterprise workforce management systems
• Experience in managing outsourced technology and governance
• Detail-oriented with a focus on accuracy and compliance
• Experience training and mentoring junior analysts and team members
• Strong communication and interpersonal skills, able to work effectively with stakeholders at all levels
• Ability to translate technical information into business terms
• Ability to handle sensitive employee data with confidentiality.

Education

• Bachelor’s degree in Business, HR, or related field

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/03/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.