Windows Administrator

Windows Administrator is responsible for the administration, maintenance, and optimization of client Microsoft Windows Server environments and end user devices.  The role is Senior level with a strong focus on automation and leveraging automated solutions to address repeatable support tasks and activities. Apiphani is a managed services provider, and this position is client facing. The Windows Administrator is part of a Windows Engineering team and reports into the Manager of Infrastructure. This role requires the individual to be a U.S. citizen working on U.S. soil.

• Proactively maintain Microsoft Windows Server environments in support of managed client workloads.
• Engineer systems solutions for both enterprise application and infrastructure client environments.
• Support and Maintain automated OS and application patching for servers.
• Active Directory users/group management
• Monitor automation performance and optimize where necessary.
• Drive continuous improvement in systems operations through tool-building and automation.
• Participate in the development of technology and services roadmaps.
• Execute against defined projects and report on their progress.
• Perform root cause analysis, in collaboration with application and delivery teams.
• Meet with apiphani stakeholders and external clients to develop relationships and foster co-innovation opportunities.
• Serve as a third level for backups Infrastructure.
• Support and mentor junior team members as needed.
• Support Off business hours maintenance activities as needed.

• Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience.
• 5+ years of experience in relevant hands-on systems engineering and administration in servers, networking, and operating systems; with heavy emphasis on Windows Server platforms and associated Microsoft and other technologies.
• 3+ years of experience as a senior or lead engineer for service provider or enterprise IT organization operating in a 24/7 environment with mature IT processes.
• Strong systems engineering fundamentals (networking, storage, operating systems).
• Strong experience with WSUS, deployment automation tools like SCCM/MECM or Tanium (Preferred).
• Experience with Active Directory, DNS and group policy.
• Experience with automation, configuration management, and various utilities.
• Automation experience with scripting languages such as PowerShell, VBScript, JavaScript, or Python
• Experience with one or more ticketing systems (ServiceNow preferred).
• Experience with monitoring systems and performance management related to IT systems/solutions.
• Good understanding to tackle all kind of Security vulnerabilities related to OS, EUC and VMware.
• Good understanding of Public Cloud concepts, AWS & Azure
• Provide documentation and update internal knowledgebase articles.
• Ability to follow IT change management governance & process.
• Certifications from Microsoft, VMware, or Cloud related technology areas are preferred.
• Strong analytical and critical thinking skills, Deadline and detail-oriented, strong ownership bias

Not required but viewed as a plus:

• Experience with VMware technologies such as vSphere.
• Familiarity with relational databases such as MS SQL Server
• Familiarity with agile engineering practices (Kanban, continuous delivery, etc.)
• Exposure to cloud technologies such as AWS or Azure