The Web Production Manager oversees web production for Fetch.com, managing publishing across various teams, ensuring compliance and user experience, and partnering with engineering for operational efficiency.
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Fetch is hiring a Web Production Manager to own end-to-end production on Fetch.com and serve as a key contributor to the next chapter of our web ecosystem. Reporting to the Organic Marketing Lead, this individual contributor role manages day-to-day publishing across Growth Marketing, Brand, B2B, Careers, and Partnerships. This role will partner closely with Engineering to ensure the website meets business objectives, supports campaign efforts, adheres to SEO and WCAG compliance, and delivers a seamless user experience aligned with Fetch’s brand standards.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Own end-to-end web production for Fetch.com including; intake, scoping, execution, QA, and publishing across landing pages, blog content, campaigns, and cross-functional requests from Brand, B2B, Careers, and Partnerships.
- Serve as a heavy contributor on any CMS consolidation or replatforming efforts.
- Build and run the operating model for web requests across Marketing, B2B, Careers, and Partnerships; defining intake, prioritization, SLAs, and handoffs between Marketing and Engineering.
- Partner with Organic Marketing to scale a high-volume publishing operation leveraging AI-based systems like AirOps.
- Build, maintain, and document reusable components, templates, and publishing standards in our CMS to support velocity, consistency, and brand fidelity at scale.
- Conduct comprehensive QA on every page launch; schema validation, WCAG accessibility, cross-device rendering, and conversion-critical functionality.
- Provide training, enablement, and documentation for marketers and cross-functional partners using the CMS, ensuring publishing standards hold as the team scales.
- Influence the 12–24 month web roadmap, surfacing platform investments needed to support Growth Marketing, Brand, and B2B objectives.
- Partner with Growth Marketing to ensure templates support experimentation, and personalization over time.
Minimum Requirements:
- 5+ years in web production, web platform management, or technical web marketing
- Hands-on expertise with headless CMS systems (Strapi, Contentful, Storyblok, Sanity, or equivalent) and traditional CMS systems (WordPress, Drupal, or equivalent).
- Experience contributing to a CMS migration or replatform; content modeling, migration tooling, QA, and cutover.
- Strong technical SEO foundation; structured data, schema, metadata, internal linking, and indexing best practices.
- Working knowledge of HTML, CSS, and JavaScript; comfortable in browser dev tools and debugging publishing or rendering issues independently.
- Solid command of Core Web Vitals, page speed, and web performance fundamentals.
- Experience partnering directly with Engineering; writing PRDs, defining acceptance criteria, scoping work, and shipping in sprints.
- An operating instinct for managing many concurrent requests across stakeholders with different priorities and timelines.
- Familiarity with GA4 and at least one experimentation platform.
- Working knowledge of WCAG accessibility standards and how to QA against them.
- Excellent communication skills; translating technical detail for non-technical marketing partners, and translating marketing intent into engineering requirements.
Preferred Requirements:
- Experience at a mobile-first or app-first company where web is a top-of-funnel acquisition channel rather than the primary product surface.
- Hands-on experience with SvelteKit, Next.js, or similar modern frontend frameworks.
- Familiarity with AI-assisted content production tools and workflows.
- Familiarity with multilingual sites
- Experience standing up or scaling a web production function from a contractor-led or single-contributor model.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $112,710 - $132,600. Discover our benefits and how our employees live rewarded at https://fetch.com/careers
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Fetch Boston, Massachusetts, USA Office
One Beacon Street, Boston, MA, United States, 02108
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