Make high-volume outbound cold calls to qualify leads, communicate product value, handle objections, schedule appointments, update CRM records, follow scripts, meet call and lead-generation KPIs, and collaborate with sales to improve outreach.
This is a remote position.
Job Overview
We are looking for a motivated and confident Cold Calling Virtual Assistant to join our team. The ideal candidate will be responsible for making outbound calls to prospective clients, qualifying leads, building rapport, and scheduling appointments for the sales team. This role requires excellent communication skills, resilience, and the ability to handle objections professionally while meeting daily performance targets.
Key Responsibilities:
- Make a high volume of outbound cold calls to prospective clients.
- Introduce the company's products or services and effectively communicate their value.
- Qualify leads based on established criteria.
- Schedule appointments or transfer qualified leads to the sales team.
- Handle objections professionally and maintain a positive customer experience.
- Follow approved call scripts while adapting naturally to conversations.
- Record accurate call notes and update customer information in the CRM.
- Conduct follow-up calls when necessary.
- Meet daily, weekly, and monthly call and lead generation goals.
- Collaborate with the sales team to improve outreach strategies.
Requirements
- Previous experience in cold calling, telemarketing, appointment setting, lead generation, or sales is preferred.
- Excellent verbal and written English communication skills.
- Strong persuasion, negotiation, and objection-handling skills.
- Comfortable making 100–300+ outbound calls per day.
- Experience using CRM systems such as HubSpot, Salesforce, Zoho CRM, GoHighLevel, or similar.
- Familiarity with dialer such as Air call, RingCentral, Five9, ReadyMode, or similar is an advantage.
- Self-motivated, organized, and results-oriented.
- Ability to work independently in a remote environment.
- Reliable internet connection, noise-free workspace, and quality headset.
Preferred Skills:
- Experience in B2B or B2C outbound sales campaigns.
- Strong active listening and relationship-building skills.
- Ability to identify customer needs and present suitable solutions.
- Goal-driven mindset with a track record of meeting or exceeding KPIs.
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Key Performance Indicators (KPIs):
- Daily outbound calls completed.
- Qualified leads generated.
- Appointments booked.
- Conversion rate.
- CRM data accuracy.
- Attendance and productivity metrics.
Reminders:
- Attaching your resume is optional but highly recommended to ensure the information in your application form is accurate.
- A Loom video is required, as clients may request it during the selection process.
- Please complete the Skill Set section thoroughly. This is crucial for our internal system automation and helps ensure your application is processed efficiently.
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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