Manages information security and vulnerability remediation for DoD systems. Responsibilities include analyzing ACAS scans, applying patches and security fixes, troubleshooting Windows systems, repackaging software with PowerShell, reviewing configurations against DISA STIGs, supporting HBSS, and meeting customer service and ticket-resolution metrics. Requires Windows, Active Directory, hardware, scripting, cybersecurity tool, communication, and customer support expertise, plus Security+ certification and a TS/SCI clearance.
Job Title: Vulnerability Management Analyst
Location: Hanscom AFB
Clearance: Secret
Program: BLITS 3.0
Job Responsibilities:
-Host Based Security System (HBSS)
-Implement software patches and security fixes when it cannot be done using enterprise MECM
-Conduct troubleshooting and repairs over the phone, Teams, remotely utilizing Dameware, and desk-side.
-Deliver quality timely customer service while also meeting contract threshold metrics for phone and ticket resolutions.
-Periodically review processes, procedures, and client configurations for completeness, effectiveness and compliance with information assurance polices and DISA STIGs
-Analyze ACAS vulnerability scan reports, deploy software upgrades and patches to mitigate identified vulnerabilities.
-Use expertise with tools such as PowerShell and Windows Scripting to repackage software applications, operating systems, and patches for deployment to workstations.
Job Requirements:
-Strong knowledge of Windows Desktop Operating Systems (Windows 10/11)
-Working knowledge of Microsoft Active Directory
-Working knowledge of Microsoft Office Products, (O365/2016), Teams, Outlook and Excel.
-Ability to resolve issues quickly and efficiently to comply with metric requirements.
-Proficient with computer, network, and server hardware
-Strong customer service skills
-Strong written and verbal communication skills
-Ability to work in a team environment
-General Knowledge of the following systems and tools: HBSS, ACAS, and ARAD
-Knowledge of PowerShell and the ability to write custom scripts.
-Knowledge of PowerShell and the ability to write custom scripts.
-Understanding of help desk ticketing tools (e.g., Remedy, Service Now, etc.).
-Keen attention to detail.
Education / Certifications
-Secret level DoD security clearance required
-Security+ certification
-Bachelor’s Degree or Associate Degree plus 2 - 8 year experience (degree may be substituted for years of experience)
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